Manager
Holland And Barrett
Rhyl, North Wales
o Sales and profits of the store.o Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.o Maintain, encourage and possess “ownership mentality”.o Develop and implement employee performance evaluations and improvement plans.o Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.o Resolve customer problems or complaints by determining optimal… Show more o Sales and profits of the store.o Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.o Maintain, encourage and possess “ownership mentality”.o Develop and implement employee performance evaluations and improvement plans.o Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.o Resolve customer problems or complaints by determining optimal solutions.o Ensure interior and exterior of store is maintained to company standards.o Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.o Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.o Provide exceptional customer service and ensure the employees also provide the same level of service.o Communicate, execute, and manage marketing and merchandising programs.o Conduct regular store meetings.o Ensure employee awareness of safety and emergency procedures.o Maintain and utilize surveillance equipment.o Maintain adequate store supplies.o Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.o Execute and monitor loss prevention and shrink programs.o Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc. Show less
