Jacob R.
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Jacob R. Email & Phone Number

Customer-focused Support Technician with more than 10 years of success in a variety of computer operating systems applications and hardware. at HealthTronics, Inc.
Location: Georgetown, Texas, United States 8 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
HealthTronics, Inc.
Role
Customer-focused Support Technician with more than 10 years of success in a variety of computer operating systems applications and hardware.
Location
Georgetown, Texas, United States
Company size
394 employees

Who is Jacob R.? Overview

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Quick answer

Jacob R. is listed as Customer-focused Support Technician with more than 10 years of success in a variety of computer operating systems applications and hardware. at HealthTronics, Inc., a company with 394 employees, based in Georgetown, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jacob R..

Jacob R. previously worked as IT Solutions Technician II at Healthtronics, Inc. and PC Support Technician at Brazosport Independent School District. Jacob R. holds Information Technology from Brazosport College.

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Email format at HealthTronics, Inc.

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HealthTronics, Inc.

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Profile bio

About Jacob R.

Customer-focused Support Technician with more than 10 years of success in a variety of computer operating systems applications and hardware. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.Company Award - 8 Company Recognitions. 3 “ONE Team” & 5 “Making it Easy”2023 & 2024Award - Sound Award for a Musical with Brazosport Center Stage2020 & 2021Award - Sound Design Award for a Play with Brazosport Center Stages2019 & 2022Volunteer Work - United Methodist Action Reach-out Mission by Youth (1 Week Summer Camp)2008 - 2022Volunteer Work - United Way of Brazoria County (Construction, Remodel, & Mold Removal)2017 - 2022Volunteer Work - Sound Technician for Brazosport Center Stages2013 - 2022Volunteer Work - Belmopan Methodist High School Project (A Better Belize)2009 - 2018Volunteer Work - AVL for Chapelwood United Methodist Church2006 - 2011

Current workplace

Jacob R.'s current company

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HealthTronics, Inc.
Healthtronics, Inc.
Customer-focused Support Technician with more than 10 years of success in a variety of computer operating systems applications and hardware.
austin, texas, united states
Website
healthtronics.com
Employees
394
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Company profile
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8 roles

Jacob R. work experience

A career timeline built from the work history available for this profile.

It Solutions Technician Ii

Current
Healthtronics, Inc.

Austin, Texas, United States

  • Answering Help Desk phone calls; assisting coworkers with remote technical help
  • Using asset management software Quest KACE to maintain tickets and inventory of equipment
  • Assisting coworkers in identifying issues and explaining solutions to restore service and functionality
  • Configuring hardware, devices, and software to set up workstations for other employees
  • Imaging and preparing new laptops for integration into company networks and systems
  • Installing, modifying, cleaning, and repairing; monitors, keyboards, mice, printers, and other peripherals
Jan 2023 - Present

Pc Support Technician

Brazosport Independent School District

Clute, Texas, United States

  • Answered Help Desk phone calls, assisting parents, kids, and staff members with remote technical help
  • Used asset management software to maintain tickets and inventory of equipment
  • Assisted parents, kids, and staff members in identifying issues and explaining solutions to restore service and functionality
  • Configured hardware, devices, and software to set up workstations for employees
  • Imaged and prepare new laptops and Chromebooks for integration into company networks and systems
  • Installed, modified, cleaned, and repaired monitors, keyboards, mice, printers, and other peripherals
Jan 2022 - Jan 2023

Information Technology Administrator

Chapelwood Lake Jackson United Methodist Church

Lake Jackson, Texas, United States

  • Oversaw development and implementation of improvements to support network operations
  • Led and assisted technical upgrade projects for building by working and coordinating with other companies during remodel and installations
  • Massive overhaul of the network infrastructure. Replacing the Cat4 runs with Cat6a cables
  • Installed and configured Ubiquiti hardware and other network hardware for 5 IDF closets
  • Worked with a variety of equipment and hardware; Ubiquiti Hardware, AT&T Office@Hand VOIP, Phones, Google Admin, Google Vault, Apple Computers, Windows Computers, Canon Cameras, DJI Drones, Canon Copiers, Konica Copiers
Jul 2013 - Oct 2022

Audio Visual Lighting Coordinator

Chapelwood Lake Jackson United Methodist Church

Lake Jackson, Texas, United States

  • Integrated professional audio/video systems and provided technical assistance to resolve issues
  • Remodel of a large conference room. Installing a ceiling mounted projector, in-ceiling mounted projector screen, surround sound speakers, and digital mixer all working with Kramer Control
  • Transported and installed equipment for live events, including weddings and concerts
  • Supervised crew of audio-video installation team members, including subcontractors
  • Utilized industry best practices in pulling low voltage cabling
  • Daily Software and Applications; Microsoft PowerPoint, MediaShout, ProPresenter, YouTube, SoundCloud, OBS Software, Kramer Control
Aug 2011 - Oct 2022

Sales Associate

Gamestop

Lake Jackson, Texas, United States

Jun 2011 - May 2012
Team & coworkers

Colleagues at HealthTronics, Inc.

Other employees you can reach at healthtronics.com. View company contacts for 394 employees →

KB Keith Burgett Keith Burgett Colleague at Healthtronics, Inc.Saltillo, Mississippi, United States, United States View → JD Julie Dusek Julie Dusek Colleague at Healthtronics, Inc.Des Plaines, Illinois, United States, United States View → KF Kevin Forbes Kevin Forbes Colleague at Healthtronics, Inc.League City, Texas, United States, United States View → RP Roseanne Pepe Roseanne Pepe Colleague at Healthtronics, Inc.Pennsylvania, United States, United States View → DG Don Glass Don Glass Colleague at Healthtronics, Inc.Indianapolis, Indiana, United States, United States View → JW Jeff Ward Jeff Ward Colleague at Healthtronics, Inc.Clearfield, Utah, United States, United States View → RR Raul Rico Raul Rico Colleague at Healthtronics, Inc.Midland, Texas, United States, United States View → JC Joann Cox Joann Cox Colleague at Healthtronics, Inc.Cove City, North Carolina, United States, United States View → JS Joe Singleton Joe Singleton Colleague at Healthtronics, Inc.Houston, Texas, United States, United States View → MM Mimi Makos Mimi Makos Colleague at Healthtronics, Inc.Georgetown, Texas, United States, United States View →
3 education records

Jacob R. education

High School Diploma, B

Brazoswood High School

High School Diploma

Brazoswood High School

Activities and Societies: Soccer, Football, Marching Band

FAQ

Frequently asked questions about Jacob R.

Quick answers generated from the profile data available on this page.

What company does Jacob R. work for?

Jacob R. works for HealthTronics, Inc..

What is Jacob R.'s role at HealthTronics, Inc.?

Jacob R. is listed as Customer-focused Support Technician with more than 10 years of success in a variety of computer operating systems applications and hardware. at HealthTronics, Inc..

Where is Jacob R. based?

Jacob R. is based in Georgetown, Texas, United States while working with HealthTronics, Inc..

What companies has Jacob R. worked for?

Jacob R. has worked for Healthtronics, Inc., Brazosport Independent School District, Chapelwood Lake Jackson United Methodist Church, Academy Sports + Outdoors, and Tic - The Industrial Company.

Who are Jacob R.'s colleagues at HealthTronics, Inc.?

Jacob R.'s colleagues at HealthTronics, Inc. include Keith Burgett, Julie Dusek, Kevin Forbes, Roseanne Pepe, and Don Glass.

How can I contact Jacob R.?

You can use AeroLeads to view verified contact signals for Jacob R. at HealthTronics, Inc., including work email, phone, and LinkedIn data when available.

What schools did Jacob R. attend?

Jacob R. holds Information Technology from Brazosport College.

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