Director Of Support & Purchasing Manager
Current-Responsible for managing online support ticket system.-Ensuring customer satisfaction and performing repairs.-Setting up beta programs for new products and reporting data based on performance.-Purchasing and managing inventory for all Dimension Engineering products. -Managing electronic component inventory from time of purchase to time of receipt. -Experience with SMT manufacturing. ( Universal Instruments pick and place ) -Responsible for UL inspections. -Writing SOP's and QC procedures. -Process Engineering-Familiar with Sage 50 accounting software.