Jacob Schamber Email & Phone Number

Chicago, Illinois, United States

Responsible for recruitment, training, and development of physician Site Reviewers for ACS Cancer Programs: the Commission on Cancer (CoC), the National Accreditation Program for Breast Centers (NAPBC), and the National Accreditation Program for Rectal Cancer (NAPRC)

Portland, Oregon, United States

- Developed a SharePoint library of over 150 standard operating procedure and training documents by collaborating with subject matter experts to catalogue new and updated processes and policies.- Reduced the length of the new-hire training program by 36% by redesigning the curriculum while still meeting all knowledge requirements.- Maintained compliance with federal regulations by creating a new international training program for contracted employees to process thousands of… Show more - Developed a SharePoint library of over 150 standard operating procedure and training documents by collaborating with subject matter experts to catalogue new and updated processes and policies.- Reduced the length of the new-hire training program by 36% by redesigning the curriculum while still meeting all knowledge requirements.- Maintained compliance with federal regulations by creating a new international training program for contracted employees to process thousands of Medicare applications during the largest volume open enrollment period to date.- Facilitated employee development and process improvements by serving in leadership for a team of 15 and as project manager for the acquisition of Medicare supplement products. Show less

Portland, Oregon, United States

- Improved accuracy of agent commission payments by creating a more thorough process for reviewing monthly commission statements.- Enhanced quality of Medicare enrollments by auditing the work of trainee employees to assess accuracy and identify erroneous trends. - Increased accuracy of monthly billing reconciliation by refining the process to identify misapplied funds for a multimillion-dollar account.

Portland, Oregon, United States

- Processed applications in compliance with business and regulatory expectations by enrolling members in Enrollment Administration Manager and Facets.