Jacob Schmidt Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

Ensuring client satisfaction through owning post-sales relationships and fulfilling the ever-essential feedback loop that brings our Arkalytics platform in line with our clients' needs, wishes, and technology roadmaps.

Washington DC-Baltimore Area

• Lead proactive customer management and account growth and become a trusted advisor to nonprofit customers to guide a strong data-culture to make decisions impacting all aspects of the business, from grants management.
• Build an engaged nonprofit Tableau user community by creating and hosting nonprofit webinars to drive usecase specific conversations on industry specific Tableau content for over 100 registered attendees in three months.
• Develop enablement sessions for Salesforce Core counterparts during the first year of the newly formed Tableau Nonprofit team. Close alignment with the Salesforce team lead to closing over $125,000 in Salesforce.
• Identify new sales opportunities and potential barriers to future growth in current customers by acting as the first point of escalation in customer support and user experience starting from the initial point of sale.

Washington DC

• Managed the complete sales cycle and developed deep understanding of Tableau platform to maintain close relationships with industry leading education and local government partners.
• Conducted over $150,000 of business from 27 unique institutions to promote report efficiency, data literacy, and remove barriers to understanding the state of business for senior administrative leaders.

Silver Spring, Maryland

• Managed local partnerships and established coalition ties between disparate outreach initiatives to elect local, gubernatorial, and federal representatives across the state of Maryland.
• Recruited, trained, and retained hundreds of volunteers to motivate their community in voting for local officials.
• Lead volunteer training to multiply direct voter contact to supplement canvassing efforts.
• Recruited, trained, and supervised volunteers for direct voter contact, completing 362 volunteer shifts during GOTV and supported the largest Democratic Coordinated Campaign in Maryland’s history.
• Tracked voter contact activities and reported program results to regional leadership to support volunteer data collection and to assist in resource management.
• Implemented campaign messaging to recruit and retain over 200 top-tier volunteers for the Democratic Coordinated Campaign through traditional direct voter contact and digital outreach tools.

Washington D.C. Metro Area

• The Citizens Association of Georgetown (CAG) is a 140-year-old non-profit organization serving 1200 members and the greater Georgetown Community for a safer, more beautiful, and more connected Georgetown.
• Managed program and advocacy operations by being the first point of contact for the community, ultimately charged with growing membership engagement in demographics identified through analysis of historical data.
• Established consistent communications strategy across five annual fundraising campaigns to best target earned media and promote new local partnerships with businesses and nonprofits.
• Managed program databases and optimized volunteer communications to eliminate overlap and analyze opportunities for program growth.
• Trained new volunteers and facilitated educational program meetings to expand community engagement.
• Developed and presented program progress reports to executive leadership detailing membership outreach, volunteer training and opportunities for building program capacity.

Washington D.C. Metro Area

• Managed building operations and information services.
• Maintained inventory and facilitated event coordination.
• Facilitated communications between patrons and university professionals.

Greater St. Louis Area

• The Urban Beautification Project partners with the City of St. Louis and promotes community engagement by reclaiming unused urban spaces with vibrant murals to build identity, pride, and bridge the gap between the City.
• Founded a public mural initiative that bridged animosity between residents, local artists, and city officials to engage the community in a collaborative and diverse neighborhood beautification program.
• Recruited, trained and managed over 25 volunteers, empowering residents and volunteers to shape their community through direct action.
• Built and managed relationships with city officials to secure property, procure sustainable publicfunding and establish long-term municipal support for future projects.
• Presented proposals at neighborhood meetings to encourage residents and city officials to express opinions and concerns.
• Managed relationships with the press to recruit volunteers and to create awareness of the mission.

Washington D.C. Metro Area

• Researched and tracked legislation to develop briefs for field coordinators on the latest low-income housing and criminal justice reform policies.
• Wrote and proofread advocacy materials, blog posts and articles for the NLIHC weekly newsletter.
• Facilitated communications between NLIHC Staff and coalition partnerships by attending congressional meetings and industry events.

Washington D.C. Metro Area

• Tracked developing human rights policy and prepared documents for Freedom House congressional testimony documents on expanding the Magnitsky Act.
• Drafted advocacy materials to distribute at congressional and industry events.

Washington D.C. Metro Area

• Attended congressional hearings and gained better understanding of the political process
• Managed communications with constituents and congressional offices via email, phone, and written correspondence