Superior knowledge across the entire Ford product line.Customer service skills and versatility; constantly attend to customer’s needs.Experience working long shifts up to 12 hours.Professionally present vehicle quirks and features to a customer and answer any of their questions.Requires superb problem-solving and communication skills.Sitting down and listening to customers to extract as much information as possible while entertaining them in a professional manner, giving them a great shopping experience while determining their needs.Developed extreme time management skillsAbility to remain calm and collected during the sales process, responding appropriately even when a customer has an unrealistic request.Learned how to effectively apply the virtue of “Less is more”Extensive knowledge of FMC dealer, Vehicle Locator, SMART Vincent, and other various programs. Experience with RouteOneLead content creator for Gengras FordAchieved Top Salesperson on multiple occasions.