Jacob Solon Email & Phone Number

Ayer, MA, US

Ayer, Massachusetts, United States

Ayer, Massachusetts, United States

Woburn, Massachusetts, United States

➢ Provides consistent customer communication using the 1, 2, 3 call process: Introductory Call, Scheduled Confirmation, Close out call.➢ Manages a high volume of cases to maintain case close time, meeting company targets while driving a superior customer experience: ➢ Acts as the sole point of contact to the customer in communication with the scheduling.

Devens, MA

➢ Coordinated on a regular basis with vendors and internal customers working on a wide variety of engineering and manufacturing projects to fulfill purchase requests for finished goods, parts, subassemblies, raw materials, equipment, tooling, supplies, and services in support of internal customer requirements.➢ Sourced and engaged new suppliers for R&D.

Boxborough, Massachusetts

➢ Consulted on customers’ solar PV and battery projects using phone, email, and social media communication.➢ Triaged inbound sales leads by asking discovery questions and gauging their readiness to buy.➢ Coordinated with all departments to solve challenges, distribute technical support, and drive sales.➢ Evaluated feasibility and technical requirements of.

Brockport, New York

➢ Worked with and managed a 7 person crew to complete trailwork, small construction, and maintenance projects for State Parks and DEC sites around NY state.➢ Nurtured strong, productive crew dynamics essential to working & living in close proximity with a small group.➢ Completed projects on time and under budget frequently, aiming to exceed clients’.

- Presided over entire club and led E-board meetings to organize weekly practices, club events, and competitions - Maintained frequent communication with club members, Club Sports office, and other schools through email, club Facebook page, and in-person meetings- Managed club budget for practices, competitions, and purchasing of club apparel and equipment

- Wrote workout sets to meet the needs of both competitive and recreational swimmers- Coordinated and motivated practices and facilitated the building of team comradery- Assisted the E-Board in the planning of meets, fundraisers, and social gatherings

Merrimack, NH

- Conducted direct sales of merchandise and advertised special sales to customers - Set up and maintained sales signage, displays of merchandise, and organization of store- Provided customer service to shoppers navigating store layout and assisted in product selection based on customers’ criteria

Merrimack, New Hampshire

- Actively watched for drowning, struggling, or injured patrons with ability to perform CPR and first aid when necessary- Maintained order of pool area by organizing deck furniture, cleaning spills and messes, tracking pool chemicals, and enforcing pool area policies- Assisted with the external needs of patrons, including providing information on club-wide.

Ba, Philosophy, Politics And Law (Ppl)

Activities and Societies: Swim Club, Wind Symphony, Orchestra, Jazz Ensemble, Tabletop Gaming ClubMajor in Philosophy, Politics and Law.

High School Diploma