Driving improvement and accuracy in health care data for 10 US territories. Client data manager supports IT goals and objectives by working closely with Project Managers, IT Managers, and business stakeholders to ensure application development and implementation meets the business requirements. Work with internal and external Project Managers, Technical Designers and Developers, and other key stakeholders to identify and document requirements and use cases in a manner that is accurate and meaningful to business and IT professionals.

HP Enterprise Services - Account Business Management• Manager of Concept-to-Production  (CtP) process provides an integrated, organizational approach to effectively manage, plan, design, build, and deploy market facing offerings and internal capabilities. These products and capabilities position HP Enterprise Services and its clients to achieve and sustain market leadership. Address the complete lifecycle management of the portfolio from inception to retirement  Establish one process to support multiple service portfolios Enable leadership decision-making to be market-driven and fact-based Maintain an intelligent balance between speed and quality Allow different paths through the process to support both simple and complex changes to the portfolio Ensure cross-functional integration on portfolio projects• Change Request Business Lead Deliver Business Requirements  Identify Business & IT Interlocks Business Validation Testing of Production Release• Achieved the Franklin Covey Consulting training courses in FY13.  By utilizing the core characteristics, communication and listening skills acquired, I was able to guide and mentor my customers, peers, and managers in situations where the techniques can be applied to achieve higher or expected outcomes.

(10/09 to 03/13)• Greenbelt Process Improvement Certification Global Hardware Constraint Greenbelt Improvement Alpha Team Exceptions Program Greenbelt Improvement Lead.• Member of ITIL Implementation and Process Intervention team.• Financial reporting on Non Production and Aged Network Items.• ITI DMEA Procurement: The Internal Order procurement process within ITI (and IT) to obtain server, storage, network, and break/fix hardware for the NGDC datacenters and Remote Compute Space sites.  Confirm budget, Bill Of Materials, quantity, and shipping Submit request to IT Order Management Team Central point of contact for status, questions ,and issues Monitor status, escalate issues as needed • Directed Global IT Exceptions Greenbelt Process Improvement to ensure that business clients’ requirements are met. Defined requirements in multiple dimensions, incorporating functionality, performance, and usability Challenged users on their assumptions and process gaps Collaborated with developers and subject matter experts to determine trade offs Performed test cycles and documented results and defects as needed Met with Business Clients and Process Improvement staff to define and document the process Tracked and improved the time/cost required to manage the IT Exceptions program• Member of Project Management Team tasked with managing entire database tool tracking exceptions for applications used companywide; lead meetings for exceptions’ resolution with each Business Unit’s Lead Manager. Processed and facilitated data center standards for over 13,500 exceptions. Utilized excel macros and SQL queries for program metrics tracking and reporting.  Authored daily/ weekly/ monthly reports to IT Executive management and project teams.

• Implemented and designed metrics framework for HP IT Business Transformation plan.• Created and implemented the automated monthly reporting of performance metrics. • Architected and maintained oversight of the Governance Data Center.  Assisted in data center consolidation (DCC) project of 93 data warehouses around the world, migrating and moving them into 6 new data centers based in the USA. Tracked and reported Business Units’ applications that need to be retired, plan to retire and date of retirement; documented and reported to key management numbers. Assisted management in financial assessments and strategically plan for future.

Mobile MarketingDeveloped marketing and advertising products, plans and strategies; attended and promoted company events throughout Chicago area.Coordinated sales plans, tasks and strategies for events and projects; coordinated and facilitated conference calls and office strategy meetings.