Jacob Strick Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

• Participated in Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and sprint retrospectives for software releases 1.1 through 1.3.
• Developed and delivered user stories via JIRA, in collaboration with client product owners, to enhance billing and commission features for group insurance administrative software in releases 1.0 through 1.3.
• Created and implemented user stories via JIRA with client product owners to improve the member enrollment feature for releases 1.4 through 1.6.
• Worked with client product owners to prioritize features and fixes based on business needs and urgency.
• Obtained a SAFe Agile Scrum Master Certification and assumed the role of Scrum Master for the enrollment team, in addition to regular responsibilities.
• Onboarded new team members by familiarizing them with daily processes and procedures to ensure smooth integration.

Charlotte, North Carolina, United States

• Served as liaison between client stakeholders, system users, and internal team to gatherbusiness requirements to successfully implement group insurance administrative software
• Wrote and approved product design documentation based on client’s business needs andfeedback
• Tested business scenarios in order to confirm product direction was suitable for business
• Responsible for multiple implementation items including Configuration of Client Dashboards, Two Client Reports, Several Billing Functionalities, and 33% of State Based Regulations,
• Collaborated with development, database, devops, product, and QA teams throughout softwaredevelopment process including End to End System Testing, Validation, and UAT testing periods