Jacob Surface Email & Phone Number

Austin, Texas

Rewriting and implementing an entire training program from scratch. In charge of publishing training content, training modules, training success tracking, and traveling quality assurance agent for 35 markets nationwide.

Aspen, Colorado

Manage over $20-million worth of real estate. Manage all aspects of maintaining properties: including hiring, recruiting, and training all contractors and vendors. Promote company to prospective clients to grow market. Responsible for training and managing new employees.

Aspen, Colorado

Managed a fleet of 350 cars. Managed staff for efficient and timely delivery of vehicles. Responsible for selling additional products. Overseeing all aspects of airport business operations.

Aspen, Colorado

Aspen, Colorado

• Maintain and open new accounts.
• First point of contact for all client issues.
• Have increased new deposits by over $300K.
• Retained high profile clients in overly saturated market.
• Cold call prospective clients daily.
• Research and bring in prospective mortgage loans.

Glenwood Springs, Colorado

• Top salesman 2 out of 3 months.
• Perfect customer service rating.
• Closed at 25% in a small market.

• Completed Management Training program.
• Top 10% in region for sales.
• Perfected customer service skills.
• Managed 5 different 200+ car branches.
• Exceeded sales and service goals at every branch.
• Implemented my own marketing strategies to be preferred vendor over my competitors.

Zionsville, Indiana

• Worked in cooperation with the top 200 Accounting Firms in the US.
• Helped market, edit, publish and distribute our monthly newsletter.
• Reached out to marketing contacts of those 200 firms to update newsletter monthly
• Responsible for maintaining our daily Blog
• Administrative assistant duties in the office
• Helped plan, promote, and conduct the first annual PRIME Symposium

Bloomington, Indiana

• Processed event ticket sales over the phone and in person
• Work at Guest Relations Desk during university sporting events
• Ensured that guests had proper credentials to enter event, and abide by NCAA Regulations

Bloomington, Indiana

• Mowed and landscaped company owned properties
• Manage three crews of five person painters
• Drive and maintain company vehicles daily