Jacob Cooper Email & Phone Number

New York, New York, Us

- We started Flip in college, with $5K from each cofounder- I ran product and engineering up until July 2024, where the company had reached breakeven with about ~40 employees with >$10M raised- I absolutely love Flip, but decided it was time for a change personally. One of the hardest decisions I've had to makeWhat's Flip?Don't wait on hold for customer service any longer - Flip's smart over-the-phone AI voice assistant will help you quickly and easily! Providing good customer service is already difficult and expensive for companies, and every move to cut costs hurts the user experience. We think there's a better way.Flip leverages the latest AI (& Gen AI) in its voice assistant to have natural conversations with customers and help them, sometimes quicker than an operator can! Flip's customers span the globe - >10 countries - and industries, including ecommerce, transportation, and healthcare.

Seattle, Wa, Us

I worked at Amazon during the day (and Flip, unpaid, at night) until we landed enough customers at Flip that we could start paying ourselves.After we had our first few customers at Flip by Thanksgiving 2017, I quit Amazon to pursue Flip full-time!

Seattle, Wa, Us

• Constructed real-time search engine for pricing data of Amazon Web Services by creating easy-to-use and customizable search functionality• Controlled all stages of project development: created design document, built both back-end and customer-facing functionality, and prepared product for launch• Engineered product for simultaneous use by thousands of public customers

• Led a 6-person team of programmers and designers to create a rock-climbing computer game from scratch, complete with a complex physics engine, procedural level generation, and original art• Headed team meetings, coordinated game design and implementation tasks, and facilitated communication between programmers and designers using in-person discussions and online tools • Worked on intelligent level design, multiplayer, and game balancing• Won Audience’s Favorite Game in 15-team, school-wide competition with 600-person audience

Master Of Engineering - Meng, Computer Science

Bachelor'S Degree, Computer Science