Jacob Tinman Email & Phone Number

Charleston, Sc, Us

Provided pre-sales expertise in support of all elements of the Sapiens solution and product sales efforts. Delivered business and technically oriented presentations to all levels of the customer organization.Architected solutions to address customers’ business requirements, including the development of prototypes for demos and POCs.Worked with senior leadership to define demo best practices, opportunity win themes, product roadmap, and organizational improvements.

South Carolina, United States

Articulated the Salesforce Industries’ value proposition and vision to our Insurance customers and prospects.Configured and presented software demonstrations that were both functionally compelling and relevant to the specific business processes of interest to the customer or prospect.

Columbia, South Carolina Area

Demonstrated enterprise software solutions for property and casualty insurance carriers including policy, billing, claims, and configuration modules.Conducted discovery sessions that informed our approach, configuration/development requirements, and win themes for product presentations.Responded to RFPs leveraging functional knowledge, product management, and sales strategies to present unified messaging to prospects.

Columbia, South Carolina Area

Led QA effort on a root cause project that resulted in a 65% incident reduction for the organization’s largest client. Managed a team of QA resources, monitored utilization, assigned individual tasks and prioritization, and defined testing scope and strategy for monthly releases. Consulted across business units at client sites to clarify existing and define new requirements for software interface customizations, document generation, and web services.

Charleston, South Carolina Area

Delivery of complex enterprise software solutions for benefits enrollment and sales automation platforms from the discovery process (on-site requirements elicitation and gap analysis, creating workflows and business requirements documentation, and conducting client demos) through production checkout (creation of implementation guides, internal training materials, and ongoing support of the change control process).

Columbia, South Carolina Area

Configuration of customer systems, preparation of requirements specifications, creating/executing test plans, customer demos, and issue resolution. Remote and on site training for report building tools and creation of training guides for end users.

Bachelor Of Science (B.S.), Business Administration

Activities and Societies: Sigma Phi Epsilon Fraternity, USC Rugby Club, Alpha Lambda Delta Honor Soceity

Associate Of Science - As, Computer Programming