Jacob Tomes Email & Phone Number

Folsom, California, United States

• Took complete ownership of SSD Product Validation Programs and delivering to commits on execution milestones (Amazon Customer).• Understood requirements, environment and use cases of the Intel's datacenter NAND SSD customers.• Executed the validation strategy to qualify Intel SSDs across various datacenter customer platforms.• Executed test cases and reviewed logs to determine pass/fail conditions and 1st step debug/triage.• Worked closely with internal teams such as Product Engineering, Firmware Development, Manufacturing, and other validation Teams to resolve bugs.• Test estimation, Test case planning and Test case designing.• Test estimation, Test case planning and Test case designing.

Kochi, Kerala, India

 HP Output Server – An enterprise application product Functional Testing. Involved in Sanity, Functional, Regression & Performance testing. Defect identification and re-testing and ensuring that there are Zero test escapes and Defect slippages from the tests executed. Test estimation, Test case planning and Test case designing. RCA for Customer Defect using 5-Why’s. Preparation of Daily and Weekly Status Report. Managed the entire testing team and made sure to run the testing on time. Followed Agile technology for the project and was scrum master for the team and guided the scrum activities. Actively involved in R&D call & Escalation call with the customer/client. Perl script & QTP to run test cases. Perfmon tool to capture performance test data in Windows server. GUI tools – ALM 11 & Putty.

Kochi, Kerala, India

 GERAN BSC Functional Testing and Test script development using TTCN-2 & Test setup using simulators. Responsible for A-interface & Gb interface. Worked in MT & took complete ownership of telecom activities. Test estimation, planning & designing for features like Precise Paging & MOCN and worked in different releases SP14,15, EP2.1, etc.  GUI tools – TTCN-2, GSM-Analyzer, HIT, IDA & Quality center 10. GSM-GPRS Hallmark Certification.

Bengaluru, Karnataka, India

 Maintenance & administration of EMC Clariion Box CX storage arrays. Troubleshooting LUNs & assigning them to different servers in SAN & DAS setup & used Navisphere Mgr & Navicli for administration of box. Worked on HIB boxes & Customer escalated issues.  STF Certification & Comptia A+ Certification.

Bengaluru, Karnataka, India

 Extend high quality 1st level support for maintenance of business-critical service & provided technical support for IPG products. Initiating quality related process & assisted QA in giving feedback to the agents to improve quality. Client communication – Including conference calls.

Master Of Science - Ms, Eee

Bachelor Of Engineering - Be, Production