Jacob Tomes Email & Phone Number

Folsom, California, United States

• Took complete ownership of SSD Product Validation Programs and delivering to commits on execution milestones (Amazon Customer).
• Understood requirements, environment and use cases of the Intel's datacenter NAND SSD customers.
• Executed the validation strategy to qualify Intel SSDs across various datacenter customer platforms.
• Executed test cases and reviewed logs to determine pass/fail conditions and 1st step debug/triage.
• Worked closely with internal teams such as Product Engineering, Firmware Development, Manufacturing, and other validation Teams to resolve bugs.
• Test estimation, Test case planning and Test case designing.

Kochi, Kerala, India

 HP Output Server – An enterprise application product Functional Testing. Involved in Sanity, Functional, Regression & Performance testing. Defect identification and re-testing and ensuring that there are Zero test escapes and Defect slippages from the tests executed. Test estimation, Test case planning and Test case designing. RCA for Customer Defect.

Kochi, Kerala, India

 GERAN BSC Functional Testing and Test script development using TTCN-2 & Test setup using simulators. Responsible for A-interface & Gb interface. Worked in MT & took complete ownership of telecom activities. Test estimation, planning & designing for features like Precise Paging & MOCN and worked in different releases SP14,15, EP2.1, etc.  GUI tools –.

Bengaluru, Karnataka, India

 Maintenance & administration of EMC Clariion Box CX storage arrays. Troubleshooting LUNs & assigning them to different servers in SAN & DAS setup & used Navisphere Mgr & Navicli for administration of box. Worked on HIB boxes & Customer escalated issues.  STF Certification & Comptia A+ Certification.

Bengaluru, Karnataka, India

 Extend high quality 1st level support for maintenance of business-critical service & provided technical support for IPG products. Initiating quality related process & assisted QA in giving feedback to the agents to improve quality. Client communication – Including conference calls.

Master Of Science - Ms, Eee

Bachelor Of Engineering - Be, Production