Jacob Tonini Email & Phone Number

Salt Lake City, Utah, United States

• Generating daily, bi-weekly, monthly, and quarterly reports utilizing Oracle and Oracle BI• Reviewing multiple types of customer claims daily to provide refunds and maintain customer relations• Identifying and analyzing key performance metrics for various distribution teams totaling thirty employees

Salt Lake City, Utah, United States

• Utilized pivot tables in Excel to review analysis conducted on weekly credit utilization reports • Compiled and maintained spreadsheets containing U.S zip codes and metropolitan statistical areas of the company’s real estate assets

Provo, Utah Area

• Interdisciplinary group teaming up with one of Proctor & Gamble's research teams working to predict diaper manufacturing machine failures with multivariate time-series analysis• Developed Python program using Isolation Forest to find anomalies in diaper production line data

Provo, Utah Area

• Delivered bi-weekly reports on goals and personal performance to supervisor• 25% decrease in time required for game set-up through segmentation process• Conducted daily and weekly equipment maintenance checks for over 100 athletes• Collaborated with coaching staff in distribution of training equipment during daily football practices

Provo, Utah Area

• Managed distribution of equipment through electronic inventory system• Provided laundering and equipment needs for 175 student-athletes, athletic staff, and medical staff • Maintained account of inventory valued in excess of $1M; helped perform annual audit of inventory

Provo, Utah Area

• Demonstrated knowledge of in-store products in order to help with customer needs • Handled customer inquiries and resolved complaints both in-store and over the phone• Maintained knowledge of current promotions, exchange guidelines, policies and security practices

Master Of Science - Ms, Data Analytics Engineering, 3.93

Bachelor Of Science - Bs, Statistics, 3.0