Jacob Tonini Email & Phone Number

Salt Lake City, Utah, United States

• Generating daily, bi-weekly, monthly, and quarterly reports utilizing Oracle and Oracle BI
• Reviewing multiple types of customer claims daily to provide refunds and maintain customer relations
• Identifying and analyzing key performance metrics for various distribution teams totaling thirty employees

Salt Lake City, Utah, United States

• Utilized pivot tables in Excel to review analysis conducted on weekly credit utilization reports
• Compiled and maintained spreadsheets containing U.S zip codes and metropolitan statistical areas of the company’s real estate assets

Provo, Utah Area

• Interdisciplinary group teaming up with one of Proctor & Gamble's research teams working to predict diaper manufacturing machine failures with multivariate time-series analysis
• Developed Python program using Isolation Forest to find anomalies in diaper production line data

Provo, Utah Area

• Delivered bi-weekly reports on goals and personal performance to supervisor
• 25% decrease in time required for game set-up through segmentation process
• Conducted daily and weekly equipment maintenance checks for over 100 athletes
• Collaborated with coaching staff in distribution of training equipment during daily football practices

Provo, Utah Area

• Managed distribution of equipment through electronic inventory system
• Provided laundering and equipment needs for 175 student-athletes, athletic staff, and medical staff
• Maintained account of inventory valued in excess of $1M; helped perform annual audit of inventory

Provo, Utah Area

• Demonstrated knowledge of in-store products in order to help with customer needs
• Handled customer inquiries and resolved complaints both in-store and over the phone
• Maintained knowledge of current promotions, exchange guidelines, policies and security practices

Master Of Science - Ms, Data Analytics Engineering, 3.93

Bachelor Of Science - Bs, Statistics, 3.0