-Design and produce original logos, branding, marketing materials, and digital content.-Consult with clients to understand needs, present concepts, and integrate feedback.-Manage multiple design projects, overseeing timelines, budgets, and vendor coordination.-Handle business administration, including invoicing, bookkeeping, and financial management.-Develop and maintain brand identity, creating marketing materials and promotional campaigns.-Provide exceptional customer service, addressing client inquiries and resolving issues.

-SaaS, CRM, Client Portal, intranet, and cloud systems creation, beta testing, implementation, training, andmaintenance.-Internal and client onboarding and training-AI based integrations-Proprietary creation secure of OTP banking codes relay system-Remote systems troubleshooting and assistance-Technology team management

- Supervised deployment teams on a multitude of projects with focuses in Collaboration- Endpoints, VOIP, DC Hardware, WLAN refresh, Layers 1-3 refresh, and AV/UC products- Managed client contact and issue logging- Maintained continual KT and status updates between PMO, Engineering, and NS/PS teams- Created and sustain companywide standardized documentation for project updates, internal training, internal/external MoP, external KT/issue logging, etc.- Gained experience in SLED/ERATE/TAD/DIR project supervision and processes with numerous school districts across Texas- Handled customer inventory management and tracking during SoW implementation- Scheduling of NS/PS teams and time/expense approval and tracking- Set and continually increase company standard for project completion efficiency and cost control

- Direct management of DFW Airport Construction QA.- Duties included: scheduling, training, upcoming project cost estimation, project oversight, report review and verification, specification compilation and compliance and more- Supervised and inspected multiple Dallas ISD, Fort Worth ISD, and private/commercial site operations- Inspection of numerous construction disciplines for different clients across DFW- Observation and reporting of utilities, structures, paving, piers, walls, flatwork, and drainage development to PE teams.

- Managed day to day operations- Supervision of up to ten field crews and two technical crews daily- Responsible for bidding and receiving award of NRRA contracts for proposed fiber optic and cable lines in numerous states across the US- Responsible for all human resources, purchasing, payroll, and accounting duties- Creation and implementation of constantly changing company and NRRA policies, procedures, and standards- Oversight of line feasibility mapping completion of over 800 miles of fiber optic and cable line across the US- Creation and implementation of Trimble GPS based software integrated with Google Maps, Google Earth, and AutoCAD

- Inspection of roofing installations utilizing steel and single ply membrane systems- Oversight of construction QA/QC for numerous clienteles across DFW- Managed concrete testing and sampling, as well as Nuclear Density Gauge testing- Verification and documentation of on-site laboratory testing

- Responsible for Hotel and Grounds maintenance- In charge of monthly and annual hotel maintenance checklists- Pool maintenance and repairs- Direct oversight and scheduling of two subordinates- Accountable for the upkeep of all HVAC, lighting, electrical, plumbing, roofing, and cooking systems within the hotel as well as vehicle maintenance- Supervised all contract work performed on the premises