Jake Moore Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Innovative Product Manager driving user experience enhancements and feature development for the STATUS Exclusive Access Program at JD Finish Line. Skilled in roadmap generation, feature launch management, and stakeholder alignment to achieve business objectives. Proven track record of translating technical constraints into precise product requirements and leading teams to establish and implement development standards. Proficient in leveraging data insights to inform decision-making and drive product enhancements using SQL, Mongo, Looker, and BigQuery.

- Prioritized and managed product backlog and roadmap for an NFT marketplace- Translated the VP of Product’s vision into product strategy- Coordinated releases on both native and web applications- Collaborated with product managers, system engineers, program managers, content developers, developers, testers, executives, and customers to articulate feature work

Indianapolis, Indiana, Us

Product Owner over warehouse management systems in support of Lids Supply Chain.Oversee eight applications while utilizing the Agile process to generate product roadmaps, storyboards, and user stories that are approved by stakeholders. Act as liaison between development, DevOps, and the IT department with Distribution Center (stakeholder). Act as a liaison back to IT department and remaining business for the Distribution Center. Maintain project milestones, timelines, and schedules on nine different projects between stakeholders, software developers, and Quality Assurance. Work directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories. Perform daily database production support/triage on three applications through backend data management. Coordinate data integration management between three systems between Finance, Distribution Center, and IT department.

Indianapolis, In, Us

Product Owner Responsibilities:• Act as team manager for five full time employees• Went through three month discovery phase with vendor to understand the business scope, requirements, technical needs, current architecture, and pain points for nine (11) applications• Act as liaison between development, DevOps, DBAs, Operations, and Reporting teams with state vendor to relay technical needs in a non-technical conversation• Owned the product roadmap for releases on four different applications while handling product defects inherited by previous vendor• Lead a team of five software developers and three testers • Write Epics, Features, User Stories, Tasks, Sub-Tasks that work across teams (Development, BA, Client, and DevOps)Software Developer Responsibilities:• Manage several web applications from concept to launch within the manufacturing industry while utilizing the Agile process to generate product roadmaps, storyboards, and user stories that are approved by stakeholders• Maintain project milestones, timelines, and schedules on three different projects between stakeholders, software developers, designers, and Quality Assurance• Collaborate with stakeholders, developers, and designers to schedule, deliver, and implement software release plans• Designed and coded application components in an Agile environment utilizing a test-driven development approach• Plan and perform Frontend Quality Assurance analysis using various tools, such as Cypress and Selenium Webdriver in accordance with the customers availability and timeline requirements• Schedule and complete Backend Quality Assurance verifications using various tools, such as Cucumber, Watir, and Rspec in accordance with the customers availability and timeline requirements• Generate and design websites and website applications using various tools, including Ruby on Rails, Webpacker, Vue.js, PHP, and Python

Indianapolis, Indiana, Us

Bloomerang helps nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. Their cloud-based donor management application is rooted in principles of philanthropy, simple to use and focused on empowering your team to achieve remarkable results through enhanced donor loyalty. Bloomerang is designed to deliver maximum results, maximum utilization by your team and maximum flexibility with no need for additional technology spending on your part. My job responsibilities:● Managed ten (10) employees; Conversion Project Managers, Implementation Engineers, and Interns on active projects, consultation, and development● Recruited, interviewed, hired, and oriented for new employees● Oversaw a 34% increase in growth for ongoing projects in a year● Actively assisted in the sales process from a data migration standpoint● Instituted an overhaul in data migration process in relation to export,timeline goals, milestone tracking and evaluations● Acted as point person in customer escalation● Advised CEO on day to day operations of the Conversions department● Active manager for the day to day operations

Indianapolis, Indiana, Us

My job responsibilities:● Managed eight (8) employees; Conversion Project Managers, andImplementation Engineers on active projects, consultation, anddevelopment● Recruited, interviewed, hired, and oriented for new employees● Oversaw a 22% increase in growth for the department with a 100%employee retention● Represented management for Culture Committee

Indianapolis, Indiana, Us

My job responsibilities:● Managed up to 20 active projects at any given time in the migration ofdatabases from a legacy system to Bloomerang using waterfall projectmanagement● Evaluated, reviewed, and consulted clients in the best practices offundraising in relation to their data and how it would be portrayed within Bloomerang

Us

The Iron Yard offers full-time web development courses in person, online, and corporate training programs across the U.S. During the full-time 12-week course I was trained extensively in:HTMLCSSJavaScriptRubyRailsNode.JSMongoDBSQL

Indianapolis, Indiana, Us

In the spirit of Service, Not Self, the mission of the American Legion Auxiliary is to support The American Legion and to honor the sacrifice of those who serve by enhancing the lives of our veterans, military, and their families, both at home and abroad. For God and Country, we advocate for veterans, educate our citizens, mentor youth, and promote patriotism, good citizenship, peace and security. My responsibilities:● Assisted with research on individual donors, prospects and corporations for Development area.● Communicated and worked with outside vendors for direct mailings, donation processing, email appends, and general development and membership activities● Supported and helped the Director with preparing and managing foundation and corporation proposals and/or other solicitations

Charleston, South Carolina, Us

Customer service oriented position working on The Raiser’s Edge and Blackbaud Merchant ServicesOver seven weeks of intensive training on The Raiser’s Edge and Blackbaud Merchant Services programs. Cross-trained to work with several different modules including Make-A-Wish, Event, Prospect, Tribute, and United WayMember of philanthropy committee tasked with grant review and philanthropic activities. Daily correspondence with over 25 non profit professionals via phone, email, and chat roomRelay technical concepts tailored to various levels of expertiseDiscussed feasible nonprofit practices incorporating the software program

Tasked with extending mentor program to include a separate grant program with a focus on inner city youth. Developed additional job descriptions for mentors of second program, trainings on the program, and coordination of program. Oversaw the scholarship program and the after school program. Presented scholars program to 10 school corporationsRecruited of over 70 students for STEM Scholars programRecruited nearly 35 college students proficient in STEM field through internet postings, classroom presentations, and relationships with department assistantsInterviewed between 10 to 15 potential candidates a week for employment with STEM Scholars and STEM ClubTrained 25 to 30 employees on best practices, educational enrichment activities, and child interactionCoordinated orientations for new hires to cover: policy and procedures, proper dress attire, professionalism, and tutoring tipsEdited content for STEM Club websites, and social media outletsCreated job, mentor, and volunteer descriptionsWrote three successful grants concerning after school and summer educational programs

Challenged to locate students for a mentoring program at IUPUI with a focus on Science, Technology, Engineering, and Mathematics for after school program in Washington Township. Directly responsible for program development, human resources, strategic planning and implementation, marketing, and coordination. Overhauled the existing program to include job descriptions, administrative trainings, mentoring trainings, and relationship building. Leveraged existing relationships with other mentoring programs to bolster numbers. At the end of year of service was offered a full-time position. *Computed yearly, quarterly, and monthly reports on academic achievement *Recruited over 20 employees through internet postings, campus fairs, and classroom sessions*Interviewed between five to 10 potential candidates for employment a week*Created three training programs to cover policies and procedures of STEM Mentors and Washington Township*Coordinated orientations for new hires to cover: policy and procedures, proper dress attire, and tutoring tips*Evaluated over 35 employees annually*Created job and volunteer descriptions

Washington, District Of Columbia, Us

Operated as an assistant for three different after school organizations. Assisted in typical office functionality for correspondence via phone, letter, and electronic communication. Maintained relationship with high school student organizations, administrators, and advisors in order to schedule eventsCreated databases, newsletters, publications, and manuals using both Microsoft and Apple OSX software

Master Of Public Affairs, Nonprofit Management

Nanodegree, Product Management

Computer Software Engineering

Bachelor Of Arts, Political Science

Nanodegree, Business Analyst