Jacob Walek Email & Phone Number

Farmington, Ct, Us

Farmington, Ct, Us

Austin, Texas, United States

Austin, Texas Area

Austin, Texas Area

-Responsible for $2MM business with an unwavering focus on guest service, middle PnL control and sales building-Maintained staffing through creative recruiting and strict hiring standards-Managed a team of 25 to meet labor and development goals-Led the creation and implementation of area leadership motivational contests-Drove sales building through shift by shift goals and weekly contests-Maintained a consistent 27% COGS with a .5% variance week over week-Increased Comp Store Sales by 2% YOY and increased lifetime NPS by 6 points-Conducted weekly leadership meetings to set expectations, align company standards, and drive the vision of the store

Round Rock, Tx

-Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement to determine areas needing improvement.-Helped ensure team’s assigned tasks were completed on time through consistent and effective communication.-Used Adobe Suite to edit and refine customer files for print.-Offered and executed creative solutions to content presentation.-Worked shoulder to shoulder with consultants to create a strong culture of teamwork in the center.

10515 N Mopac Austin, Tx 78759

I have learned that a successful business has it's foundations in it's people and the connections that are made with the customer. Having achieved 4 promotions within the company, I accrued many skills over the years, a few of which include:-Team and time management, task prioritization, and creating a uniquely extraordinary customer experience. -Setting high standards and elevating my team to build deep customer relationships. -Using team engagement to plan and develop each team member with a personalized development strategy.-Conducting daily one on one conversations with my team to identify and diagnose areas of improvement and connect with my team.-Inspiring my team with a vision by giving consistent effort and dedicating my daily activities to building the culture of excellence.-Instilling confidence in my team by teaching them to teach others and validating that development tools and strategies are being followed.-Elevating the business by sharing reports and plans with the team which creates pride and constant effort to increase sales and customer relations.

Austin, Texas Area

Allen, Tx