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Jacob Wallace is listed as Product Manager at Nasuni | Data Portability | Migration | Multi-Cloud at Nasuni, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a work email signal at nasuni.com and a matched LinkedIn profile for Jacob Wallace.
Jacob Wallace previously worked as Product Manager Data Portability at Nasuni and Senior Professional Services Engineer at Nasuni. Jacob Wallace studied at Western Carolina University.
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Product Manager of Data Portability solutions. Multi-cloud migration and resiliency. Experienced with cloud and datacenter-based compute/storage administration. Cloud architecture consulting across multiple public and private cloud vendors.For over 20 years, I have worked as a Versatilist on numerous IT projects for a variety of clients all over the world, including many Fortune 100 and 500 companies. I have thrived at solving problems and seeking new challenges. The majority of the projects that I have worked on have placed me in management or lead technical roles, which I find the most satisfying. I have been counted on to be loyal and respectful to my co-workers and managers. My previous managers often compliment my integrity and ambition in serving our clients in the best ways possible. I express a positive attitude and self-management style. I also enjoy direct feedback from my managers to ensure best practices are met. I excel at dealing with difficult and demanding clients in cutting-edge industries. Clients love my ability to calm stressful situations. I am a problem solver who will see the solution to the end. No matter the struggles of my customer, I am human and future-focused.
Listed skills include Active Directory, Servers, Vmware, Windows Server, and 44 others.
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Boston, Ma, Us
- Product manager for data portability solutions.- Works with individuals on all levels of the company to determine priority and scope of software enhancements.- Creates training material and processes.
Boston, Ma, Us
- Implementation of large, global customers - Architected storage and logical file server solutions for customers - Use case architecting server-based applications and unstructured user data - Conducted data migrations to local and cloud-based storage - Developed processes and documentation
San Jose, California, Us
- Designated Support Engineer for largest customer covering critical business periods - Assisted customers in root cause analysis of storage, compute, and network-related issues on critical infrastructure - Worked with Linux-based storage controllers - VMware, Hyper-V, and AHV hypervisor support - Process and knowledge creation - Created new hire training processes and provide education/mentoring to new hires in Nutanix processes - Investigated and resolves hardware issues with datacenter technologies on Dell, Lenovo, IBM, and Nutanix servers - Migration and implementation planning and execution
Houston, Texas, Us
- First engineer hired for Professional Services - Developed customer, internal, and partner process, as well as product documentation for Implementations, SimpliVity OS/VMware/Firmware upgrades- Led efforts for the Professional Services team with driving engineering fixes based on issues encountered during Implementation and Upgrades - Participated in Agile/Scrum meetings with engineering and product management to create customer stories and scope work - Worked with Salesforce developers to produce a Pre-Implementation tool, to store architecture information required for a successful implementation – IP Addresses, Hostnames, vCenter authentication, and customer environment particulars - Principle PS engineer assigned to the company’s largest customer. Worked closely with partner and sales team in data migration plans - 700 SimpliVity Nodes successfully architected and implemented worldwide. - Worked with support engineers in critical implementation issues and software upgrades - Drove the creation of customer processes and software improvements to enable partner and customer driven implementations - Designed and executed critical account global data migrations
Rockville, Md, Us
- Technical lead of managed services team - Provided tier 2/3 support for Windows Server, VMware, Exchange, SQL, and desktop issues - Windows Server/SBS 2003, 2008, and 2012 design and support - Administered LDAP/Microsoft Active Directory environments, AD multi-site replication and DFS replication between multiple domains and sites - Resolved SID conflicts - Configured multi-site AD Organizational Units and security groups - Supported Exchange 2003, 2007, 2010, and 2013. Worked with customers to resolve Exchange performance bottlenecks, connectivity issues, and implementation - Migrated customers from onsite Exchange to Office 365 - Provided end user support in Windows desktop environments - Office 365 configuration and support - Supported client and cloud hosted VMware/Citrix/Hyper-V virtual environments - Supported VMware View/Horizon View VDI environments - Supported for Sonicwall, Juniper, and Cisco firewalls - Supported Shoretel phone systems
Raleigh, Nc, Us
- Primary point of contact for largest customer running private cloud Microsoft SQL and VMware View desktop implementation - Installed and implemented datacenter expansions using VMware ESXi, vCenter, and View desktops - Migrations of medical databases - Configured VMware View lined clone desktop pools - Configured Endpoint Protection disk encryptions and anti-virus protection - Created Group Policy objects for new and existing sites - Configured web filtering and security polices - Configured multi-site Windows domain replication and file sharing configuration for local government client.
Durham, North Carolina, Us
- Designed and supported Microsoft Active Directory on Windows Server 2000, 2003, and 2008. Configured Group Policy and end user troubleshooting. Created Organizational Units and Security Groups for multi-site organizations. Promoted/Demoted Domain Controllers. Created new domains. - Designed and supported Microsoft Exchange on Windows Server/SBS 2000, 2003, and 2008. Configured new email domains and mx records. Configured required DNS settings and spam filtering using variety of solutions. - Resolved issues with mailflow performance and mailstore DB issues. - Supported Sonicwall and Cisco firewalls. Configured new site firewalls. Configured firewalls for ISP cutovers. - Resolved network performance issues and firewall replacements
Fort Mill, Sc, Us
- Retalix/Pantry POS rollout. Provided installation support for as many as seven stores per night. Supervised as many as 20 install technicians, as well as training, evaluation, and scheduling - Created go-live documentation to identified process efficenies
- Handled support tickets over the phone, in person, and in house. - RiteAid/Eckerd Rollout. Team Lead. Managed team of 5-10 technicians of 60+ stores for POS swap, upgrade, and installation. Configuring UNIX and Windows servers, Windows POS terminals, Nortel phone systems, Rx systems. - Advance Auto Parts Rollout. Cat5e cabling project for 10+ stores. Installations of Router, DSL internet connection, dial backup system, and 100ft+ cable runs. - Jenny Craig New Store Setup. Installed complete Cat5e data and voice lines for new location. Ran 40+ data/voice lines throughout site. Installed Demarc extension for T1 line.
- Managed the technical support operation of the store - Serviced customer’s laptops, desktops, and printers. Coordinated the customer relations of the tech bench and updated service tickets. - Oversaw technical support operations for Windows 2000, XP, Vista machines
Denver, Colorado, Us
Assisted the store manager with daily operation and management of the store. Conducted new hire interviews and employee reviews and coaching. In addition to closing and opening the store, monitoring shrink, and creating a schedule.
Bentonville, Arkansas, Us
Responsible for as many as 10 technicians and a number of sales associates in the Automotive and Tire and Lube Express departments. I also made certain the department has the resources and support it needed to function smoothly.
- Responsible for coordinating the Training Center. As well as managing several networking, help desk support, and consulting projects for local governments and small businesses. - Conducted desktop training for end-users, small businesses, and small governments. - Assisted technical staff with end-user technical issues. - Town Hall of North Topsail Beach. Installed, configured, and trained staff during 15+ Windows Desktop system upgrade.
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Jacob Wallace works for Nasuni.
Jacob Wallace is listed as Product Manager at Nasuni | Data Portability | Migration | Multi-Cloud at Nasuni.
AeroLeads has found 1 work email signal at @nasuni.com for Jacob Wallace at Nasuni.
Jacob Wallace is based in Raleigh-Durham-Chapel Hill Area, United States while working with Nasuni.
Jacob Wallace has worked for Nasuni, Nutanix, Hpe Simplivity, Dataprise, and Rmsource, Inc..
You can use AeroLeads to view verified contact signals for Jacob Wallace at Nasuni, including work email, phone, and LinkedIn data when available.
Jacob Wallace studied at Western Carolina University.
Jacob Wallace is listed with skills including Active Directory, Servers, Vmware, Windows Server, Technical Support, Networking, Wan, and Hardware.
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