Digital Performance Analyst
CurrentHand-picked to pilot a new program, dedicated to analyzing and optimizing Toyota dealership websites, and presenting data-driven recommendations.• Conduct comprehensive website analysis utilizing tagging debuggers and heat maps to extract critical user behavior and dealership KPIs. • Present website data to clients using PowerPoint, providing data-driven recommendations to improve CTAs and increase engagement, ultimately improving the user experience and customer journey.• Develop automated PowerBI dashboards to streamline reporting processes, enhance data accuracy, and reduce manual effort by 30%.• Collaborate with 10+ vendors weekly to implement timely website changes aligned with optimization strategies. • Lead follow-up consultations to review the performance of implemented website changes, providing detailed analysis and recommendations for further optimization.