Jacob Jones Email & Phone Number

Winston-Salem, Nc, Us

Developing and implementing operational strategies aligned with the organization's overall goals and objectives.Overseeing day-to-day business operations, ensuring efficiency, productivity, and profitability.Identifying opportunities for process improvement and implementing strategies to streamline operations and increase efficiency.Collaborating with other executives and department heads to ensure alignment and coordination across different functions and departments.Identifying and mitigating operational risks, ensuring compliance with regulations and industry standards.

Detroit, Michigan, Us

Successfully managed multiple programs at a professional level, executing medium-sized projects/workstreams with oversight from mentors and leadership.Proactively executed programs, leading escalation, issue resolution, and risk mitigation efforts with support.Drove resource planning and estimation efforts for optimal program success.Developed comprehensive program schedules, integrating cross-functional tasks to meet objectives and consistently delivering quality results.Led three cross-functional teams as the Agile Release Train Engineer for GM Loyalty Programs, driving successful execution of multiple Program Increments and ensuring on-time delivery of critical innovations aligned with business objectives.

Detroit, Michigan, Us

Provided coaching and mentorship to a cross-functional team of up to 18 developers, resulting in the successful delivery of critical innovations across eight Program Increments (PI).Played a pivotal role in transitioning the organization from a waterfall mindset to an Agile approach by championing SAFe Agile principles and methodologies.Led team ceremonies to ensure the on-time delivery of committed features, meeting both business and system requirements with a 100% success rate.Collaborated closely with other Scrum Masters within the organization to maintain consistency and alignment across Agile teams.Leveraged PowerBI to gather and analyze metrics, enabling continuous improvement initiatives across the Agile Release Train (ART).Monitored the performance of the Agile team on a daily basis, tracking progress against delivery plans, and providing weekly updates to organizational leaders.

Detroit, Michigan, Us

Played a key role in the development of an in-house Customer Loyalty application, previously outsourced, resulting in significant cost savings per month for the company.Conducted thorough research, design, and implementation of solutions for individual user stories, enabling critical functionality for the developed applications.Proactively investigated and resolved production bugs by identifying root causes and delivering effective solutions aligned with the application's business needs.Ensured the quality of assigned tasks by conducting comprehensive unit testing and promptly addressing any identified deficiencies.

Poway, Ca, Us

Poway, Ca, Us

Successfully led and managed a team of three or more professionals in the implementation of cutting-edge tooling for the production of the Grey Eagle Remotely Piloted Aircraft.Applied Lean principles to develop and implement streamlined processes, resulting in a significant reduction in the manufacturing time of composite wings from 15 days to just 9 days.Implemented a robust inspection process prior to assembly discharge, resulting in a significant reduction in occurrences of foreign object debris downstream in the manufacturing process. This improvement in quality led to enhanced overall product quality, reduced lead time, and substantial cost savings for the program.

Utilized analytical, interpersonal, verbal and written communications skills to accurately document and report maintenance records in accordance with strict FAA (Federal Aviation Administration) and EASA (European Air and Space Agency) regulations.Prepared extensive production reports daily and met with program supervisors to ensure statuses of projects are on time.Coordinated with several departments daily to plan, schedule, and distribute work assignments.Directly contributed to the successful delivery of 4 separate wide-body aircraft and over 5 special projects to customers on time or ahead of schedule.

Washington, Dc, Us

Serving as shop supervisor, responsible for the effective coordination with up to four other departments, to ensure maintenance was completed in a timely, effective, and proficient manner on a fleet of aircraft, totaling over 600 million dollars in assets. Performed the duties of a Collateral Duty Quality Assurance Representative (CDQAR) by performing safety of flight inspections, maintenance and repair, often under critical deadlines with limited resources and personnel. Personally inspected and supervised more than 200 individual maintenance actions totaling over 1200 maintenance man hours, which directly resulted in over 2500 accident free flight hours.

Washington, Dc, Us

As the Unit hydraulic contamination control program manager, ensured maintenance and flight safety and the highest degree of hydraulic system readiness on a fleet of 22 or more aircraft.Implemented and conducted testing to ensure 70 personnel received and maintained up to date qualifications on hydraulic contamination analysis and control procedures in accordance with the strict Naval Aviation Maintenance Program.Identified, trained, and continually mentored 15 personnel to be the shops next inspection personnel.Utilized my own experiences to lead, counsel and coach a diverse team of 50 personnel under my charge on their personal and professional development.Led and trained a specialized team of individuals while serving as the unit Color Sergeant, coordinating community outreach events and performing countless retirement ceremonies.

Washington, Dc, Us

Bachelors Of Science In Aeronautics, Aeronautics

Microsoft Software & Systems Academy- Cloud Applications Development