Jacob Webber Email & Phone Number

Lead and oversee daily office operations to ensure smooth functioning and adherence to company standards.Manage and maintain staff schedules, ensuring adequate coverage and optimal utilization of workforce.Act as a primary point of contact for customer service inquiries, responding promptly and professionally to emails and social media messages, maintaining a high level of customer satisfaction.Take charge of office supplies and equipment inventory, managing procurement, replenishment, and organization to support operational needs.Design and implement comprehensive training programs for office staff to enhance skills, improve performance, and foster professional growth.Assist in the packaging and shipment of merchandise, ensuring accurate and timely delivery of products to customers.Plan and execute office events and meetings, from inception to completion, fostering team collaboration, engagement, and morale.

New York, New York, Us

Oversaw employee recruitment, training and onboarding processes.Improved productivity after reviewing and modifying operations and workflows.Built collaborative working relationships within the organization to achieve goals.Reconciled accounts and managed documents to facilitate office operations.Received and directed emails to personnel, facilitating office communications.

Provo, Utah, Us

Monitored proposal deadlines, prepared and edited proposals, and managed proposal submissions.Created fundraising plans and progressed towards goals with the identification and solicitation of new donors.Researched and wrote grant organization plans, grant essays, and proposals.

Raleigh, Nc, Us

Documented student interactions in full and produced reports covering approvals, denials and other metrics.Assessed applications for completeness, obtained missing information and processed applications.Advised students and families on financial needs, program opportunities and academic requirements.Determined student eligibility by reviewing forms and verifying compliance with requirements.

Marlborough, Ma, Us

Maintained attractive, well-organized displays with regular resets.Trained employees to capitalize on all sales and service opportunities with proactive approaches.Maintained store readiness with smooth coordination of opening and closing tasks.Modeled exceptional customer service and engagement behaviors to team members.

Master Of Public Administration - Mpa

International Relations