Senior Software Engineer
Current– Designed and implemented a web portal for DWI offender monitoring, catering to Judges, Parole Officers, and governmental personnel.– Engineered an automated reporting system utilizing FTP technology to promptly alert officials of violations, reducing response time by 50% and ensuring swift enforcement actions.– Developed a call center sales platform with integrated phone functionality to ensure compliance with eligibility requirements and standardized sales protocols during offender enrollment.– Oversaw the integration of Low Cost Interlock (LCI) post-acquisition, managing operational aspects, documenting systems, and migrating software into SmartStart's existing system.