Jacob Wheaton Email & Phone Number

Saint Louis, MO

• Responsible for maintaining an ESRI based enterprise geospatial environment encompassing 24 servers utilizing feature, map, image, and geoprocessing services.
• Responsible for troubleshooting any software issues, including 24/7 on-call support. Often worked closely with application teams to identify and solve a variety of issues.
• Responsible for general maintenance, software updates, licensing updates, user privileges, and creating documentation.
• Responsible for tracking and reporting environment performance metrics, using both Mongo DB and internally designed python scripts.
• Responsible for implementing and maintaining scheduled tasks and python scripts.

Swansea, Illinois

• Assisted with and eventually took charge of creating and administering cloud enabled geospatial services for 12 municipalities.
• Gained significant experience in data entry and data conversion; enterprise geodatabase use and administration using ArcSDE; ArcGIS for server and creating published maps; ArcGIS online; and the creation of Cloud GIS.
• Responsible for supporting other departments with geospatial data. Tasks such as creating contours or surfaces, and creating parcel, utility, and site maps were a regular occurrence.
• Responsible for all software installation, patching, and upgrades. This included upgrading ArcGIS Desktop and Server from 10.2 to 10.3, installing the Web Appbuilder Developer Edition, and migrating all client services.
• Responsible for all troubleshooting, problem resolution, and technical documentation for both internal and client-side issues.
• Responsible for most marketing efforts, document creation, potential client presentations, contract creation, and billing.

Saint Louis, MO

• Used Arc GIS to assist updating and maintaining Laclede Gas' GIS network. Gained experience involving querying and analysis, spatial mapping, editing, and database management.
• Worked on a variety of additional projects including, conversion/digitizing old records, quality control and inspection programs.
• Responsible for editing, updating, and cleaning a variety of databases, and in the process gained extensive experience using both core ESRI tools and ArcFM (Facility Manager) for such tasks.
• Learned basic database management skills.

Springfield, Missouri Area

During college I was a sales person, working on commission selling small pets and other pet products. I also routinely opened or closed the store, and later became responsible for training new Pet Counselors.