Jacob Wilson Email & Phone Number

San Francisco, Us

Leading the charge at Vendoroo, where we are building AI enabled tools and agents for property management teams.Our platform automates triaging, troubleshooting, and vendor coordination, ensuring seamless, reliable, and cost-effective operations. Built by industry experts, Vendoroo blends cutting-edge AI with human expertise to elevate property maintenance.

Dallas, Texas, Us

Led the product team responsible for IH’s Salesforce Instance and Integrations. Drove the technology team to deliver a best-in-class digital experience for 500+ Leasing and Property Management Associates.Invitation Homes is the nation's largest single-family home leasing company, owning and managing 80,000+ beautifully updated homes in great neighborhoods across 16 top US markets. • Mitigated exposure to fines and violations across a portfolio of 100K homes by optimizing payment processes and improving the identification of fines and violations, resulting in annual savings of $5 million.• Implemented a third-party pet screening vendor, scaling its use across pilot markets to enhance pet compliance while boosting the number of pets per household by 50% and significantly increasing overall pet rent revenue by 30%.• Expanded bulk Internet and media services by introducing an Internet and media package in over 30,000 homes across the United States, enhancing resident satisfaction and service offerings.• Trained over 500 leasing and property management associates and stakeholders during the seamless transition from Salesforce Classic to Salesforce Lightning, ensuring efficient adoption and utilization.

• Rebuilt the product organization from the ground up, transforming the platform from managed services to workforce management and auditing tools for vendors, enhancing efficiency and scalability.• Initiated the launch of a 4G LTE-enabled live-streaming body camera and streaming platform, leading research, strategy, manufacturing, and execution across the US and AU markets.• Established the sales engineering function, driving conversion and growth for strategic enterprise accounts, significantly boosting revenue and client acquisition.• Negotiated exclusive deals with US Mobile and Macquarie Telecom, improving device connectivity by 35% and increasing profit margins by 20% through optimized enterprise data pools.Led multiple product pilots that successfully launched and commercialized hardware and SaaS products in key markets, including DC, Phoenix, Dallas, and Sydney, ensuring rapid market penetration and adoption.

Seattle, Washington, Us

Social Media Marketing App in China serving global and regional hospitality and F&B brands.Launched a SaaS app that maintained 200% YoY revenue growth by continuously refining sales playbooks and developing innovative social media strategies to reach local markets and merchants.• Expanded services to four new markets by building, training, and mentoring a team of 20 full-time software engineers, sales, marketing, and customer support representatives, resulting in 1,000+ clients and 100,000+ active users.• Launched a SaaS app that achieved 200% YoY revenue growth by refining sales playbooks and developing innovative social media strategies tailored to local markets.• Developed localized versions of the online-to-offline social network, including a local map and deals for users, and an app for restaurant clients, generating an additional $32k in revenue per merchant location.• Forged strategic partnerships with major F&B clients such as ABInbev, New World, K11 Art Mall, and Oceanwide to create new product promotions and boost sales in the Chinese market.

A technology-first training school offering immersive courses that included state of the art technology, music, animations, and apps.• Opened 3 comprehensive education centers with 50 teachers, utilizing advanced technology, apps, and animations to educate 2,000+ students in China.• Increased annual revenue from 1.5MM CNY to 12MM CNY in 3 years by developing new playbooks, refining client pitches, and training sales and marketing teams. • Acquired and repurposed defunct Gymboree locations, reducing renovation and decoration costs by $2.5MM per center.• Negotiated product licensing and localized course development, cutting production costs by over 50% for each center.

• Led strategic product roadmap development across multifunctional teams for an education solutions provider, ensuring alignment and innovation.• Increased post-meeting inquiries by 50% by integrating Tableau into the BI sales workflow, enhancing data visualization and decision-making.• Streamlined post-sales support, boosting customer retention rates by 27% through improved processes and customer engagement.