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Jacob Wing, Mba Email & Phone Number

- Credit Manager at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand
Location: Broken Arrow, Oklahoma, United States 4 work roles 3 schools
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Current company
Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand
Role
- Credit Manager
Location
Broken Arrow, Oklahoma, United States
Company size
232 employees

Who is Jacob Wing, Mba? Overview

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Quick answer

Jacob Wing, Mba is listed as - Credit Manager at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand, a company with 232 employees, based in Broken Arrow, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Jacob Wing, Mba.

Jacob Wing, Mba previously worked as Credit Manager at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand and Supervisor | Credit & Collections at Airgas. Jacob Wing, Mba holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from Northeastern State University.

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Email format at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand

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Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand

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Profile bio

About Jacob Wing, Mba

I am a proactive, solutions-focused, collaborative professional with extensive experience in leadership, team management, and business operations. I am well-versed in portfolio management, conflict resolution and relationship building techniques. I have a proven ability to drive impressive growth, deploy key consultative techniques, and provide valuable in-house training to both customers and team members. Additionally, I am skilled at executing follow-up and follow-through in forging sustainable client relationships to achieve business goals. I am also recognized among team members as a dynamic leader that develops a thriving culture through positivity, incentive programs, and consistent support.

Current workplace

Jacob Wing, Mba's current company

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Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand
Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand
- Credit Manager
tulsa, oklahoma, united states
Website
ameristarfence.com
Employees
232
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4 roles

Jacob Wing, Mba work experience

A career timeline built from the work history available for this profile.

Supervisor | Credit & Collections

Airgas

Tulsa, Oklahoma, United States

  • Here, I direct and manage all aspects of the credit and collection account activities, including responding to inbound/outbound customer inquiries via phone, email, letters, conduct follow-up communication, and serve.
  • Recipient of Supervisor of the year award for 2020 across the entire Central division with over 30 supervisors.
  • Manages a team that generates $16M monthly out of $17M billed.
  • Ranked as the #1 team for 2020 throughout the company in North America for reducing overall AR.
  • Reduced Days Sales Outstanding (DSO) by 30% in less than 40 days by analyzing metrics and developing relationships with internal/external customers.
  • Work collaboratively with local retail branches, multiple departments and teams, including Operations, Sales, Credit/Collections, Tax/Accounting, Dispute, Accounts Receivables, and Customer Service on collection.
Jun 2018 - Sep 2023

Team Leader | Supervisor

Cxloyalty

Tulsa, Oklahoma, United States

  • In this position, I led and managed the customer service operations including establishing quality goals, service objectives, credit card reward and incentives. I oversaw the hiring, training, supervising, and support.
  • Managed a team of 16 Customer Service Representatives in exceeding customer service quality goals and service objectives through implementing strategic work flow initiatives, applying quality customer service.
  • Awarded the Team Lead Monthly Trophy for ranking as the number one team out of 13 teams, in the third month of employment.
  • Spearheaded the implementation of process improvements for service level and customer loyalty programs through an analysis of team performance efficiency, effectiveness, and cross-functional collaboration across.
  • Increased employee engagement by developing tailored programs that motivated individual team members to execute personal quotas.
  • Partnered with senior leadership on strategic plans and special project initiatives to enhance business growth and revenue.
Dec 2017 - Jun 2018

Client Service Analyst | Canadian Operations

Direct Energy

Tulsa, Oklahoma, United States

  • I managed a $35M portfolio of key business client accounts receivables by initiating customer conversations, scheduling appointments, identifying customer needs, and provide relevant solutions.
  • Increased customer satisfaction from 75% to 92% by effectively collaborating with multiple departments in streamlining customer processes from initial sales to billing.
  • Successfully resolved 100% of customer complaints reported from the Alberta Utility Commission.
  • Achieved a 98% satisfaction rate in resolving broker-client issues by building quality relationships and maintaining consistent communication with new and existing brokers.
  • Improved Right First-Time percentages from 68% to 90% across all Direct Energy Business Canada Operations departments by implementing Salesforce, which enhanced email communication tools and workflow processes.
  • Presented with the Recognition Award for cross-training Analysts in multiple service, collections and retention functions.
Sep 2014 - Dec 2017
Team & coworkers

Colleagues at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand

Other employees you can reach at ameristarfence.com. View company contacts for 232 employees →

HM Housen Maxwell Housen Maxwell Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Tulsa, Oklahoma, United States, United States View → CS Crittoned Sayre Crittoned Sayre Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Sperry, Oklahoma, United States, United States View → SM Sherman Monk Sherman Monk Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Tulsa, Oklahoma, United States, United States View → HJ Hunter Johnston Hunter Johnston Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Greater Chicago Area, United States View → LC Laurie Clawson Laurie Clawson Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Tulsa, Oklahoma, United States, United States View → PB Phil Barrett Phil Barrett Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Tulsa Metropolitan Area, United States View → CR Christopher Rice, Mba Christopher Rice, Mba Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Tulsa Metropolitan Area, United States View → ME Marty Ewing Marty Ewing Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Collinsville, Oklahoma, United States, United States View → HS Heather Sourjohn Heather Sourjohn Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Tulsa, Oklahoma, United States, United States View → MR Melissa Rogez Melissa Rogez Colleague at Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand Tulsa, Oklahoma, United States, United States View →
3 education records

Jacob Wing, Mba education

Associate Of Business, Science, Business Administration And Management, General

Saint Gregory’S University
FAQ

Frequently asked questions about Jacob Wing, Mba

Quick answers generated from the profile data available on this page.

What company does Jacob Wing, Mba work for?

Jacob Wing, Mba works for Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand.

What is Jacob Wing, Mba's role at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand?

Jacob Wing, Mba is listed as - Credit Manager at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand.

Where is Jacob Wing, Mba based?

Jacob Wing, Mba is based in Broken Arrow, Oklahoma, United States while working with Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand.

What companies has Jacob Wing, Mba worked for?

Jacob Wing, Mba has worked for Ameristar Perimeter Security Usa Inc., An Assa Abloy Group Brand, Airgas, Cxloyalty, and Direct Energy.

Who are Jacob Wing, Mba's colleagues at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand?

Jacob Wing, Mba's colleagues at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand include Housen Maxwell, Crittoned Sayre, Sherman Monk, Hunter Johnston, and Laurie Clawson.

How can I contact Jacob Wing, Mba?

You can use AeroLeads to view verified contact signals for Jacob Wing, Mba at Ameristar Perimeter Security USA Inc., an ASSA ABLOY Group brand, including work email, phone, and LinkedIn data when available.

What schools did Jacob Wing, Mba attend?

Jacob Wing, Mba holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from Northeastern State University.

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