• Engage directly with varying levels of customer management to diagnose technological and organizational pain-points and identify customer-specific requirements for cloud adoption and/or expansion initiatives.• Use information gathered from the customer to derive tailored solution architectures of varying complexity to improve organizational efficiency, boost technological performance and security, and reduce IT costs.• Collaborate with cross-functional customer business and technical teams to develop and execute deployment roadmaps, run performance tests, and provide initial go-live support.• Deliver hands-on cloud infrastructure demos, proof of concepts, and workshops to customer business and technical staff to showcase capabilities of Oracle IaaS, PaaS, and SaaS services and coach customers on becoming self-sufficient Oracle Cloud Infrastructure end-users.

• Administered end-user support for faculty, students, and staff in School for Environment and Sustainability.• Provided software and hardware support to classrooms, labs, conference rooms, and offices located in Dana Building.• Conducted printer and desktop troubleshooting for University owned machines on site.

• Built and updated Generalized Linear Models using Emblem modeling software to predict future losses and set product pricing targets based on large datasets of historic policy performances.• Created Fuzzy C-Means Clustering analysis using R to explore its viability in future pricing applications.• Performed exploratory data analysis using R; Developed concise R Markdown reports summarizing data trends, drawing business conclusions, and providing supporting evidence.

• Greeted customers, providing them directions to specific areas/products within the store• Aided customers in selecting proper garden products and helping them load their purchases into their car as needed• Performed general cleaning and maintenance around store• Performed daily watering and caretaking of garden products

• Staged and readied golf carts for outings and general play• Performed cleaning and daily maintenance on golf carts after use• Assisted customers with their equipment and course information• Performed general landscaping, maintenance, and event set up

• Conducted pregame and postgame meetings with coaches to ensure that all necessary paperwork was complete • Met with players and coaches prior to game to check for proper equipment and advise them of expectations of conduct during game• As head referee, lead the 3-person crew throughout pre-game, game, and post-game duties