Jacob Perez Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Dublin 2, Ie

 Engaged on product development, technology modernization and process reengineering projects for clients across multiple sectors as a liaison between Program/Project Managers, Product Managers and business teams Completed gap analysis on current-state products and processes to understand pain points or inefficiencies, and documented findings to support product roadmap planning and software architecture, resulting in $1M+ of subscription fee savings Conducted interviews with cross-functional stakeholders to elicit business requirements and develop Product Requirements Documents (PRDs), and served as an intermediary with Engineering teams to evaluate the feasibility of requests  Wrote detailed user stories in Jira to specify clear requirements for Engineering teams, map dependencies on the critical path, and prioritize features based on business value and feasibility to improve delivery timelines by up to 10% Supported backlog refinement activities to balance new features, bug fixes, dependencies and technical debt removal, and ensured ongoing alignment of client requirements, project deliverables, and project scope  Coordinated User Acceptance Testing (UAT) by developing test plans, setting acceptance criteria, and managing test cases to validate functionality of both business and technical requirements  Initiated reporting and performance measurement tools to track key metrics across multiple project workstreams, benchmark progress to project plan and forecast, and identify corrective actions as required

Dublin 2, Ie

Elmhurst, Illinois, Us

 Innovated a new system supporting the Return to Office (RTO) initiative by gathering operating and business requirements from Sales teams across 5 branches, and applying the findings to develop an optimized seating plan based on role Gathered business requirements from cross-functional stakeholder, and wrote user stories tailored to each group to enable successful decisions for space mapping and technology investments  Created an Excel-based dashboard to benchmark activity by sales channel and manage traffic based on representative availability that ultimately enabled a 90%+ responsiveness rate (vs. 85% previously)  Implemented KPI dashboards, scorecards and performance measurement tools to assess revenue, customer and P&L trends across 5 branches nationwide, and presented findings to senior leaders to course-correct on business strategy

Elmhurst, Illinois, Us

 Led a SEO-focused workstream to research the SEO strategies of 6 peers, analyze keyword rankings versus competitors, and shape recommendations for content marketing to elevate Google search rankings Mapped out the customer journey across various product pages and links on the McMaster site to identify pain points or areas of disengagement before using the findings to streamline the user experience

• Created a pitch deck used in presentations to potential sellers increasing the effectiveness of the presentation• Conducted due diligence and reviewed new opportunities to identify a business that would qualify for investment and would be of strategic value to MSP • Built a discounted cash flow model used in valuing a potential acquisition target

Dublin 2, Ie

Business Analyst Intern within the Blockchain & MPS Group ▪ Built a comprehensive RFP pitch deck focused on a high-level strategy implementation of aninternal stablecoin dealing with stress testing, regulatory considerations, and rolling out to clients▪ Redesigned industry specific pitch decks to show high-level business use cases of blockchain technology for the following industries public services, banking, communications, and media▪ Staffed on a 6-week strategic engagement to build a roadmap for design, implementation, and integration of an MVP into the client’s current legacy systems and product offerings

San Jose, Ca, Us

• Cleaned the company’s ERP and CRM systems allowing Valin to reduce maintenance cost by $70,000• Created a datasheet for product classification resulting in easier upkeep on the E-commerce website• Led the data integrity project which, consisted of adding new and updating existing parts to support the sales team which, resulted in increased revenue and profits

• Valued properties based on public comparables put them under contract and then sold them to investors growing, their portfolio by an average of 10%• Led fundraising with a strict deadline of 10 days to raise $78,000 allowing us, to close on a property and flip it for 5,000 in profit within 30 days• Developed a strategy for marketing to new prospective clients resulting in an increased number of deals and revenue

Seattle, Wa, Us

• Coordinated fulfillment during peak season while being understaffed.• Dealt with a volume of 90,000 packages per shift. • Led, and communicated with fellow associates, to help keep the shift moving smoothly, so we would not get backed up due to such high volume.