Jacob Backes Email & Phone Number

Hazelwood, Missouri, United States

Marcy-L'Étoile, Auvergne-Rhône-Alpes, Fr

• Ensure stock availability in each DC in US to reach OTIF targets in respect of scrap objectives.• Contribute to implementation and execution of new distribution flows in the U.S..• Build and optimize the stock deployment plan (Transportation mode, replenishment frequency) • Define and manage the service level agreements within my scope with concerned parties, inventory Managers, including the launch and discontinuation of products. • Ensures Master data consistency of planning data throughout different information systems.

New York, Ny, Us

• Owns weekly identified inefficient lanes while presenting root cause analysis and actions taken.• Runs monthly Mini-Bid process; ensuring data accuracy prior to launch, presenting awarded cost impact data to upper management while simultaneously completing system updates.• Ensures optimal route utilization and cost savings through SAP, Tableau and OTM.• Maintains regular carrier CTA and KPI performance reviews via Teams and phone.• Work jointly with Procurement and Sales to ensure appropriate routing is present and utilized through SAP, Tableau, Excel and Word.

• Acted as an inter-team communications associate to improve internal and external customer service.• Utilized E2Open’s TMS, SAP and BI reporting to produce a monthly pallet inventory Excel file. • Visited current and new third-party warehouses to aid with newly implemented policies and review KPIs.• Ensured effective communication between our internal and E2Open teams. • Conducted annual IM and TL RFP paired with KPI reviews to classify carriers as preferred or to sever relationships. • Worked jointly with Quality and Inventory Control by overseeing the damaged goods disposal process while prioritizing safety initiatives. • Coordinated with production, expedited customer orders, kept our Customer Service team current with updates to ensure a seamless and on-time delivery for priority shipments• Managed contracts for carriers and vendors in conjunction with the legal team. • Successfully managed OTIF through daily calls to minimize customer fines and was successfully 20-months fine free.

Oak Brook, Il, Us

• Accepted, modified, and tracked load tenders; created and dispatched truckloads; managed inbound sea freight; and completed daily tracking reports in conjunction with the railways.• Managed up to fourteen different accounts and built and maintained customer relationships with each account, despite changing of staff. • Assessed customer viability by measuring profit margins on the lane, ensuring that there were no outstanding invoices, and making sure fair treatment of drivers was followed. • Ensured OTP was at a satisfactory level as laid out in their contract and took both preventative and corrective action as needed to ensure all customer expectations were met.

Joliet, Il, Us

• Assist with the training of new employees. • Ensure upset customers and members receive priority service. • Balance cash drawer at the end of each shift. • Prepare food, serve customers and clean up after events. (100+ guests).• Provide support as a caterer for offsite events. • Represent the company in a professional manner. • Provide support as a caterer for offsite events.

Eau Claire, Wi, Us

Transportation Department Intern• Served as dispatch for truck drivers.• Maintained open work relationship with owner operators.• Dispatched truck loads based on aging order.• Communicated with Menards stores though phone calls and emails.• Assisted management with correcting internal, inefficient trailer habits.• Recorded daily phone calls to owner operators.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, Transportation Administration Minor

Associate Of Arts (A.A.), Business/Commerce, General