Jacob Backes Email & Phone Number

Hazelwood, Missouri, United States

Marcy-l'Étoile, Auvergne-Rhône-Alpes, FR

• Ensure stock availability in each DC in US to reach OTIF targets in respect of scrap objectives.
• Contribute to implementation and execution of new distribution flows in the U.S..
• Build and optimize the stock deployment plan (Transportation mode, replenishment frequency)
• Define and manage the service level agreements within my scope with concerned parties, inventory Managers, including the launch and discontinuation of products.
• Ensures Master data consistency of planning data throughout different information systems.

New York, NY, US

• Owns weekly identified inefficient lanes while presenting root cause analysis and actions taken.
• Runs monthly Mini-Bid process; ensuring data accuracy prior to launch, presenting awarded cost impact data to upper management while simultaneously completing system updates.
• Ensures optimal route utilization and cost savings through SAP, Tableau and OTM.
• Maintains regular carrier CTA and KPI performance reviews via Teams and phone.
• Work jointly with Procurement and Sales to ensure appropriate routing is present and utilized through SAP, Tableau, Excel and Word.

• Acted as an inter-team communications associate to improve internal and external customer service.
• Utilized E2Open’s TMS, SAP and BI reporting to produce a monthly pallet inventory Excel file.
• Visited current and new third-party warehouses to aid with newly implemented policies and review KPIs.
• Ensured effective communication between our internal and E2Open teams.
• Conducted annual IM and TL RFP paired with KPI reviews to classify carriers as preferred or to sever relationships.
• Worked jointly with Quality and Inventory Control by overseeing the damaged goods disposal process while prioritizing safety initiatives.

Oak Brook, IL, US

• Accepted, modified, and tracked load tenders; created and dispatched truckloads; managed inbound sea freight; and completed daily tracking reports in conjunction with the railways.
• Managed up to fourteen different accounts and built and maintained customer relationships with each account, despite changing of staff.
• Assessed customer viability by measuring profit margins on the lane, ensuring that there were no outstanding invoices, and making sure fair treatment of drivers was followed.
• Ensured OTP was at a satisfactory level as laid out in their contract and took both preventative and corrective action as needed to ensure all customer expectations were met.

Joliet, IL, US

• Assist with the training of new employees.
• Ensure upset customers and members receive priority service.
• Balance cash drawer at the end of each shift.
• Prepare food, serve customers and clean up after events. (100+ guests).
• Provide support as a caterer for offsite events.
• Represent the company in a professional manner.

Eau Claire, WI, US

• Transportation Department Intern
• Served as dispatch for truck drivers.
• Maintained open work relationship with owner operators.
• Dispatched truck loads based on aging order.
• Communicated with Menards stores though phone calls and emails.
• Assisted management with correcting internal, inefficient trailer habits.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, Transportation Administration Minor

Associate Of Arts (A.A.), Business/Commerce, General