Jacob Agee Email & Phone Number

United States

Greater St. Louis Area, Greater Denver Area

• Lead functional strategy, design, testing and implementation of custom client application which automates the acceptance, tracking, and billing of approximately 21 billion pieces of mail each quarter.• Coordinates the system integration, user acceptance testing, and deployment of Oracle Peoplesoft and Oracle BPM solutions for Federal client. • Ensure the integrity of the testing process by: identifying system inter-dependencies; defining development, testing, and deployment schedules; building tools to automate the testing effort; staffing teams with qualified personnel to execute business needs. • Serve as a subject matter expert and liaison to the business community and participate in user and task analysis to maintain the business community’s perspective.• Presented application enhancement design to VP-level client management and Accenture Senior Leadership.• Document and communicate the status of project progress against plans by reviewing project deliverables for completeness, quality, and compliance with established Accenture standards.• Forecast project resources and keep the client informed on any changes to project deadlines, objectives, and financials.

Manage the continual development of www.paneracatering.com through menu design, configuration, and on-going support. Engage current users to enhance existing systems and ensure deployed applications operate efficiently and economically, including: Meridian Learning Management Systems (LMS), Adobe Connect, and custom Panera financial tools. Gather and analyze functional requirements from business owners, and prepare functional and design specifications. Collect business requirements necessary to create and implement new software applications. Implement developed computer applications including: preparing technical documentation, developing work flows, validating systems, and training end users.

Managed operating system conversion upgrade projects from installation to end user implementation. Created and tracked progress of projects using Microsoft Project. Implemented technology systems in new cafes across the nation and upgraded operating software in established stores. Assisted contractors on the installation of new hardware within existing stores. Trained senior management on tools, functionality and resources available through the Panera Harvest website to facilitate sales and market growth within current and new stores.

Master Of Arts, Information Technology Management

Bachelor Of Arts, Education