Jacob A.

Jacob A. Email and Phone Number

IT Manager and Executive Liason @ Howard University
Washington, DC, US
Jacob A.'s Location
Washington, District of Columbia, United States, United States
Jacob A.'s Contact Details

Jacob A. phone numbers

About Jacob A.

TALENTED AND TACTICAL INFORMATION TECHNOLOGY LEADER~ Regarded for categorical integrity, relentless high standards, quality of work, and thriving in fast-paced environments. ~ Consultative and collaborative information technology leader with 15+ years of experience providing timely, accurate, friendly and efficient client support that enables end-users to leverage technology and achieve organizational goals. Champion for working with excellency across matrixed organizations in completing complex and critical projects. Recognized for ability to develop and cultivate strategic relationships with stakeholders at all organizational levels.

Jacob A.'s Current Company Details
Howard University

Howard University

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IT Manager and Executive Liason
Washington, DC, US
Jacob A. Work Experience Details
  • Howard University
    It Manager And Executive Liason
    Howard University
    Washington, Dc, Us
    View
  • Gotara
    Gotara Senior Stem+ Advisor
    Gotara Nov 2022 - Present
    Cincinnati, Ohio, Us
    View
  • Hope Investment Group
    Member
    Hope Investment Group 2019 - Present
    HOPE Investment Group is an angel investment group whose mission is to (1) Invest with each other in various investment opportunities, (2) provide philanthropic support of the community and each other’s charitable passions, and (3) support social and professional connections among the members themselves.
    View
  • Howard University
    It Manager And Executive Liason
    Howard University 2010 - Present
    Washington, Dc, Us
    Provide virtual and in-person technical support for key executives, board members and other high-level stakeholders. Coordinate with business units responsible for enterprise information management, management reporting, enterprise collaboration/messaging, networking, database and system administration, in support of improving network performance, stability and security.o Manage and mentor team of 9 technicians and 5 student workerso Integral member of team assesses and evaluates upgrades, expansions and optimizationo Oversee on-boarding program for new faculty and staff members o Lead refresh and deployment of new equipment to 15 campus labs that serve 10,000+ userso Install, configure, integrate and maintain computers, software, and Local Area Networks (LAN)o Provide hardware and software support on LAN- and Cloud-based systemso Provide recommendations regarding procedures and controls for problem preventiono Install and maintain desktops, laptops and peripheralso Train peers, contract-based IT technical staff, and end userso Maintain awareness of new applications, technologies, methods, and emerging trendso Interview and screen candidates for open IT positions Significant projects and contributions:o Key member of team that implemented migration from Exchange to Office 365 for 5000+ userso Member of committee that evaluates and sets security policy (i.e. Two-factor Authentication)o Lead planning and execution of deployment of computers to 100+ new faculty per school yearLead Desktop Analyst and Mac Specialist (2011 to 2013)Desktop Analyst (2010 to 2011)iLab Operator (2010 to 2011)
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  • Leadership Greater Washington
    Leadership Greater Washington Washington- Rising Leaders Class Of 2023
    Leadership Greater Washington Mar 2023 - Jul 2023
    Washington, District Of Columbia, Us
    LGW’s Rising Leaders Program provides early-career or management professionals with the tools they need to succeed as leaders. Through engaging activities and discussion, the five-month program teaches skills essential to professional development and leadership. Participants gain insight and experience they can apply in any professional environment. Additionally, they have the chance to meet and learn from a diverse pool of regional leaders during the program and beyond.
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  • Groupe Nduom
    Gn Mba Fellow, It Consultant
    Groupe Nduom Jun 2017 - Aug 2017
    Accra, Greater Accra, Gh
    Participated in a two-month fellowship with this multinational Family Holding Business of Ghanaian and American origin comprising of over 60 independent companies across several industries.o Documented the existing business model and helped define the future business modelo Identified and led process improvement initiatives which led to a 40% increase in operation efficiencyo Implemented and trained end users on a new IT business solution o Researched, developed, and authored nearly 20 RFQ’s for laptop deviceso Developed/implemented improvement in turn-around time for troubleshooting/ repairing laptopso Ensured that the Service Level Agreement (SLAs) and training for the operations team of 7+ was conducted and implemented effectively
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  • Hargrove, Llc
    It Specialist
    Hargrove, Llc Apr 2010 - Nov 2010
    Lanham, Maryland, Us
    Tier II technical phone and desktop support for Windows workstations, Blackberry and iPhone.
    View
  • Air Force Office Of Scientific Research (Afosr)
    Help Desk/Systems Administrator
    Air Force Office Of Scientific Research (Afosr) Oct 2009 - Dec 2009
    Arlington, Va, Us
    Installed, configured and upgraded hardware and software. Managed user accounts in Active Directory. Configured, tested and established VPN connections. Set up VTC, presentations and conference room environments.
    View
  • North Carolina Agricultural And Technical State University
    Student It Analyst
    North Carolina Agricultural And Technical State University May 2006 - May 2009
    Greensboro, Nc, Us
    Tier II support for end-users using help desk systems. Opened tracking, monitored and updated issues for Mac and Windows-based operating systems.
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  • United States Postal Service
    Information Technology Contractor
    United States Postal Service 2007 - 2007
    Washington, D.C., Us
    View

Jacob A. Skills

Microsoft Operating Systems Os X Mac Os Profession Supplies Windows Server Help Desk Support Printing Restore Technical Assistance Windows Couture Location Copying Valor Students System Upgrades Treasury Management Scholarships Password Resets Windows Xp Windows 7 Assessment Management Pc Computer Science Calls Lan Wan Mysql Senate Computer Hardware Troubleshooting Resolve Leadership Information Systems Powerpoint Monitors Sharepoint Cable Management Human Resources Dispatching Interpersonal Relationships Guidance Networking Local Area Network Troubleshooting Customer Satisfaction System Business Services Cell Desktop Support Software Documentation Layout Software Solutions Technology Services Engineering Inventory Removing Complexity Connecting Microsoft Office Productions Information Quality Microsoft Excel Bmc Remedy Training African Apple Remote Desktop Printers Network Services End Users Intranet Accessories Vpn Virus Project Management Research System Monitoring Communication Training Field Service Windows Xp Pro Microsoft Vmware Drawing Written Hardware Print Binding Access Iphone Information Technology Microsoft Office 2007 Viruses Motorola Computer Repair Operating Systems United States Supreme Court Network Infrastructure Applications Technology Implementation A+ Certified Legislative Relations Detail Desktop System Administration Html Blackberry Breaking Network Administration World Bank Technical Support Lockheed Martin Project Golang Fax Laptops Servers Responsibility Postal Active Directory Computer Hardware Administrative Work Software Installation Interfaces Moves Microsoft Exchange Government Connectivity Windows Vista Apple Software Visio Materials Collating Software Mac Outlook Java Microsoft Word Network Communications Computer Diagnostics Software Systems Public Transport Treasury Scanners Business Strategy Spare Parts Problem Solving Apple Macintosh Software Development Filing Coordinated Apple Databases

Jacob A. Education Details

  • Howard University
    Howard University
    General
  • North Carolina Agricultural And Technical State University
    North Carolina Agricultural And Technical State University
    Computer Science

Frequently Asked Questions about Jacob A.

What company does Jacob A. work for?

Jacob A. works for Howard University

What is Jacob A.'s role at the current company?

Jacob A.'s current role is IT Manager and Executive Liason.

What is Jacob A.'s email address?

Jacob A.'s email address is ja****@****ail.com

What is Jacob A.'s direct phone number?

Jacob A.'s direct phone number is +120280*****

What schools did Jacob A. attend?

Jacob A. attended Howard University, North Carolina Agricultural And Technical State University.

What skills is Jacob A. known for?

Jacob A. has skills like Microsoft Operating Systems, Os X, Mac Os, Profession, Supplies, Windows Server, Help Desk Support, Printing, Restore, Technical Assistance, Windows, Couture.

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