Jacob Alderson Email & Phone Number

Knoxville, Tennessee, Us

San Francisco, California, Us

● Manage and lead all CPQ administration efforts, including requirements gathering, technical analysis, design and development of all product configurations, product rules, price rules, approval rules, quote terms, order and contract management● Coordinate user acceptance testing to ensure the quality of developed solutions meet the business needs before executing data and metadata deployments● Assisted in design and development of a new flexible consumption (pay-per-use) model, which included a new consumption usage object and pricing lookup object● Supported the implementation of new amendment and renewal processes for the company by configuring all CPQ data components, as well as performed extensive internal team testing

Richardson, Texas, Us

● Lead CRM Business Analyst in all Due Diligence efforts for Mergers and Acquisitions● Collaborated with M&A team on pre-diligence questionnaires, document gathering/review of all items related to internal systems and processes● Compiled a Due Diligence report for each acquisition, which included thorough analysis of expense synergies between RealPage and target company● Estimated an overall level of effort and resources to migrate target company into global RealPage systems

Richardson, Texas, Us

● Primary Business Analyst for all acquisitions, leading CRM initiatives to migrate acquired company processes into the global RealPage enterprise operations ● Project Manager for migrating internal teams from one Salesforce org to another, including Sales, Product Support, Implementations and other ancillary teams● Experience working within agile software development sprints, effectively collaborating and communicating with stakeholders through the entire release life cycle ● Gathered, wrote and designed clear and concise business requirements for current state, as well as future state business processes, including testing, implementation and support● Oversaw daily Salesforce administration efforts for multiple small orgs, including user configurations, profiles, role hierarchy, groups, sharing and security controls, data management, workflow rules, validation rules, process builder, etc

Richardson, Texas, Us

● Owned On-Site Salesforce administration for all internal teams, including Sales (CPQ), Account Management, Project Management and Tech Support (Service Console)● Implemented consistent improvements in data quality and integrity through new QA processes● Created custom reports/dashboards for all teams to measure performance, as well as identify gaps/risks within reporting metrics

Richardson, Texas, Us

● Salesforce Certified Administrator and Salesforce CPQ Blue Belt Certification● Managed the successful implementation of Salesforce CPQ, completing most of the product configuration and infrastructure build out; was the direct liaison between On-Site and a third party implementation consultant ● Coordinated and trained entire sales team on new CPQ process, as well as developed and implemented improved workflows around CPQ for other teams within the company ● Developed and executed strategies to drive efficiencies for the entire organization through design and development of custom objects, workflow rules, validation rules and process builder ● Knowledge/expertise in Sales Cloud, Salesforce CPQ, Service Cloud/Console, Knowledge Base, Communities, Chatter, Marketing Cloud, Forecasting and multiple AppExchange Apps● Partnered with executive leadership and team stakeholders to identify new and creative ways to leverage Salesforce to help drive adoption and the desired behaviors ● Developed Salesforce Knowledge/Communities from scratch, including design and configuration of the Salesforce Napili customer service template● Provided support and continuous training to all On-Site team members, primarily in Salesforce but also other 3rd party integrations, such as ToutApp, ExecVision and GoToMeeting ● Vetted, negotiated, implemented and trained entire company on new web conferencing system, GoToMeeting

Atlanta, Ga, Us

Top Sales Rep in the San Diego market and President's Club achiever. Partnered with property management companies and apartment communities to provide integrated multi-media marketing solutions that help drive qualified leads and leases. Comprehensive knowledge of RentPath suite of products.

Scottsdale, Arizona, Us

Managed the premier Alliance community of Southern California -- a luxury A++ mid-rise totaling 199 apartments and 5 retail spaces in the vibrant Little Italy neighborhood of San Diego. Successful in stabilizing community out of lease-up by implementation of strategic marketing initiatives, as well as operational policies and programs.

Phoenix, Az, Us

Partnered with property management companies and apartment communities to provide integrated multi-media marketing solutions that help drive qualified leads and leases. Comprehensive knowledge of multiple digital platforms, including Apartments.com suite of products, SEM/SEO, Google Local Optimization/Reputation Management, Facebook Ads, Social Media Management, Email Marketing, Display Targeting, Retargeting and other solutions provided by G/O Digital and Republic Media.

Scottsdale, Az, Us

Responsible for supervising the day-to-day operations of 8 diverse apartment communities, totaling 1,200 units. Expert in developing and maintaining relationships with clients and executives at all levels. Understand the client’s and company’s business objectives to achieve maximum property performance. Ensures optimum results are achieved through the successful implementation of programs and initiatives. Review property performance and evaluate marketing, pricing and financial strategies. Consistently review and understand market trends, including competitor strengths and weaknesses. Other personal strengths include organization, customer service, sales, marketing, training, and data analysis.

Chicago, Il, Us

Managed several high-rise properties within 6 years, including vintage and newly constructed luxury apartment communities. Experience includes lease-ups, value adds, new acquisitions and mixed-use developments with a combination of residential and commercial tenants.