Business Analyst
Current⬝ Managed security over the state's financial system, in which over 700 security, business, and workflow access requests were processed using CGI, SAP infoAdvantage and Microsoft Excel. ⬝ Supervised the ADOA security email inbox, where over 150 customer matters and requests were either delegated or resolved using GMail and other systems needed to resolve matters.⬝ Analyzed and audited monthly and quarterly employee access rights to ensure active users had the correct security access and non-active users were removed from the system using CGI and Microsoft Excel.⬝ Reviewed and revised several Quick Reference Guides to ensure they were up to date and available on the state’s training website using Microsoft Word, Adobe Publisher and Six Sigma.