Providing high-quality consultation and coaching to nonprofit organizations focused on capacity and community building, change management, program development, and fundraising. Current Projects:Gryphon Place Community Information Exchange (CIE)• Collaborating with community organizations to develop and launch a county-wide Community Information Exchange initiative focused on improving the access and quality of referrals provided to underserved populations throughout Kalamazoo County. Responsible for developing governance structure, documents, and materials for outreach and education. OutFront Kalamazoo Housing Program Development & Training • Designing and implementing the MSHDA Housing Navigation program to serve Kalamazoo County. • Reviewing and updating the organization's transitional housing program structure, budget, and policies.• Providing organizational training on the homeless and housing systems, including Coordinated Entry, Section 8, shelter systems, housing first philosophies, challenges, and barriers to housing.

• Train, supervise, and coach five supervisors and lead a staff of 35 team members,creating vision and direction using transformational leadership strategies• Skillfully manage rapid growth and increase in annual operational budgets from$3M to $45M for a 501(c)3 nonprofit organization• Manage large-scale budgets and implement $40M of the Covid Emergency RentalAssistance Program, while being recognized as a top-performing county in the state• Facilitate and lead groups to create their strategic plans, including intentionalconversations, and facilitating brainstorming sessions• Collaborate with numerous stakeholders for restructuring project, which has led tomore streamlined processes and increased services access for clients• Provide leadership and serve as a liaison using public speaking skills at events, aswell as through written, oral, and online communications

Managed and facilitated budget administration for $2M in state, local and federalgrants using nonprofit budget management experienceOperated a temporary COVID-19 Emergency Shelter Program to provide shelterservices and alternative shelter to those at high risk of COVID-19

Developed quality assurance measures and implemented strategic plans that raisedcall quality scores from an average of 45% to over 80%Served as a trusted community leader and advocate as a representative on theMichigan 2-1-1 Operations CouncilLed support efforts nationwide for 2-1-1 centers for natural disasters andcoordinated collaboration efforts to support Miami Dade County during HurricaneIrma and managed staff that handled over 800 calls

• Oversaw the development of all policies and procedures related to data management and reporting• Developed and rebranded create annual and quarterly reports for community stakeholders • Provided media coaching and materials to the agency leaders

•Prepared of correspondece, reports, records, grants, budgets, and other materials necessary to agency•Assised in fundraising efforts resulting in over $50,000 through Annual Appeal and Special Events