Jacob Behel Email & Phone Number

Brentwood, Tennessee, United States

o Facilitate new hire orientation including but not limited to: company overview, payroll and benefit enrollment, employee handbook, job review, and training. Redesign and coordinate remote onboarding for specialized federal contracts.o Conduct and administer company wide trainings and knowledge base. 2021 initiatives include performance management and the build out of the Tactis help center.o Liaise with benefit broker and administer benefits. Assist in open enrollment and ensure new hire eligibility and SCA requirements are met. Implementation of two new benefit brokers.o Create and administer HR policy and collaborate with Human Capital team with revisions and updates. o Analyze and upkeep employee records within HRIS (BambooHR). Remain compliant and confidential with all employee and client related data.o Attend to requests, actions, and inquiries including but not limited to, workers' compensation, unemployment, leave administration, employee engagement, employee relations up to termination, and performance management. CRM management and process improvement through Zendesk tool.

Nashville, Tennessee

o Validated the creation of offer contracts and proper documentation. In 2018, tested and rolled out the first UBS digital offer letter portal and 2019, implementation of Phase 2.o Worked in HR systems (Oracle, HRServiceNow, SilkRoad, Bowwave) to ensure ticket resolution, vetting and compliance, and accurate data entry for personnel records. Organized an assembly line approach for efficient operations.o Collaborated with different HR stakeholders including the recruiting team, and all business units to create a seamless onboarding experience for new joiners. Conducted data quality training with recruiting coordinators to improve process handoff. o Assisted team lead with daily team huddles, escalations, training, and sensitive level hiring including top executives, financial advisors, and interns across separate legal entities. Created quick SOPs, flow charts and capacity tracking spreadsheets that were used by management and all team members.

Nashville, Tennessee

o Exceeded target number of all weekly new hire orientations, which included ADP and benefit enrollment, company policy and safety, uniforms, and facility introductions. o Participated in all stages of recruitment: scheduling, interviewing, paperwork, and inquiries through walk-ins, cold calling, and the ATS. o Maintained and audited physical team member files, training records and reports for management, badges, and I-9 verification. o Filtered HR escalations while providing service to all DC, store, and corporate team members.

Master Of Business Administration (M.B.A.), Human Resource Management

Bachelor Of Science (B.S.), Human Resources And General Management

Activities and Societies: Society of Human Resource Management, Lambda Chi Alpha