Jacob Blacksten Email and Phone Number
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Jacob Blacksten personal email
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I am an experienced and versatile professional with a diverse background spanning multiple industries. As adjunct faculty in the Alfred Lerner College of Business, I have taught both Business Analytics and small business management, helping to prepare students for the ever-evolving business landscape. As a Digital Solutions Manager, I provided small businesses with valuable advice in a number of different focus areas, particularly in technology and cybersecurity. I am especially proud of my work designing and implementing a statewide than national cybersecurity education program for small businesses, and creating customized training programs on various business topics on a learning management software I developed. My love for entrepreneurship started when I became the owner of my own food truck business, I was responsible for all aspects of the business, including conducting financial analysis, developing business plans, and managing employees. I also bring expertise in Digital Forensics, which has helped me to develop strong problem-solving and analytical skills as well as extensive knowledge of forensic software, system analysis, and NIST-compliant security checks. Throughout my career, I have established meaningful relationships with various state agencies and coordinated successful events such as the annual Secure Delaware cybersecurity event with DTI and others. I am committed to delivering top-quality results and leveraging my diverse experience to help others succeed.
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Senior Specialist, Security AwarenessJack HenryNewark, De, Us -
Senior Specialist, Security AwarenessJack Henry Jul 2024 - Present -
Adjunct FacultyUniversity Of Delaware Feb 2020 - PresentNewark, Delaware, United StatesI teach the following courses:- Basics of Business: All incoming freshmen in the college of business must take this course which covers every concentration area that the college of business has to offer. It is designed to help students pick a major and navigate the university.- Small Business Management: This is a course taught to junior and senior-level management and marketing majors. The course is designed around teaching students the importance of starting and running a small business. I also partner students with real small businesses to help them solve unique problems such as marketing plans, website designs, employee policies, and business plans.- Business Analytics Capstone: This course is for senior-level students with a major or minor in business analytics. This course is a culmination of their college career and I push the students to lean on what they have learned throughout their college career to solve big data problems for Delaware businesses.- Business Computing: Tools and Concepts: Introduction to using computer applications as effective tools for problem solving and data analysis. Emphasis on using Excel and Access to analyze and explore real world data. -
Board Director/Grandstand SuperintendentThe Delaware State Fair, Inc. Jul 2019 - PresentHarrington, Delaware, United States-Serve as a board member for the Delaware State Fair, contributing to the strategic direction and decision-making processes.-Collaborate with other board members to oversee and enhance the fair's operations, programs, and community engagement.-Play a key role in multiple committees, including the Audit, Entertainment, Admission, and Marketing Committees.-Co-Chair the Audit Committee, responsible for ensuring compliance of all fair operations and specifically overseeing information security assessments and recommendations.- Oversee and manage all front of house operations at the M&T Grandstand Venue to ensure seamless and exceptional guest experiences.-Coordinate with event organizers, promoters, and production teams to understand the requirements and expectations for each concert or event.-Supervise and lead a team of 40+ ushers, ticket takers, security personnel, and other front-of-house staff, providing clear instructions and ensuring efficient scheduling.-Collaborate with venue management and technical staff to ensure proper setup and arrangement of seating, signage, and facilities for each event.-Monitor ticketing and admission processes to prevent fraud and unauthorized access, coordinating with ticketing services (etix) when necessary.-Act as the main point of contact for patrons, addressing complaints, inquiries, and feedback with professionalism and courtesy.-Conduct post-event evaluations to assess front-of-house operations' effectiveness and identify improvement areas.-Collaborate in strategic planning initiatives to enhance both the event space and overall fairgrounds, aiming to elevate visitor experiences and operational efficiency. -
Digital Solutions ManagerDelaware Small Business Development Center Mar 2018 - PresentNewark, Delaware, United States- Provide financial, business planning, marketing, IT, and cybersecurity education and advice to small businesses.- Design, implement, and expand statewide award winning cybersecurity education program; Data Assured for small businesses- Create and deliver training programs on various business topics, including e-commerce, technology, business planning, etc.- Implement new technologies, such as online booking systems and internal identity management software, to streamline business processes.- Develop and implement self-paced learning management software for the Small Business Development Center's (SBDC) core consulting topics, ranging from short educational videos to multi-hour courses.− Perform risk assessments for small business clients on their current cybersecurity exposure.- Strategic design and implementation of a national Cybersecurity education program that educates over 20,000 SBDC advisors and millions of small businesses across the country under the ASBDC North Star brand- Co-Chair the America's Small Business Development Center Cybersecurity Task Force and lead a team of 10 cross-functional individuals.- Managed a $200,000 IT infrastructure install that spanned multiple floors and common spaces in the new Financial Technology Innovation space.- Established relationships with various state agencies to facilitate entrepreneurs' access to different resources.- Coordinated the annual Secure Delaware cybersecurity event with DTI and JPMC for the last 5 years, including speaker selection, presentation, and attendee management.− Create comprehensive training programs covering a wide range of business topics: Mobile Device security, CMM certification, Password Management.− Develop and manage relationships with key stakeholders and contractors, ensuring effective collaboration and communication.− Design and implement new technologies to streamline business processes and enhance efficiency both externally and internally. -
Financial Advisor/ CeoSatisfried Concessions Llc Jan 2014 - Present501 Hollering Hill Rd.- Conducted financial analysis, business plan development; and market research- Responsible for business management and operations, marketing, business taxes, and legal issues.- Builds and maintains customized inventory tracking software- Manage staff of nearly a dozen to execute client directed requests- Create financial projections and models based on historical data
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Digital Forensics ConsultantStroz Friedberg, An Aon Company Sep 2016 - Feb 2018Greater New York City Area-Forensically preserved client data using industry best practices, ensuring the integrity and chain of custody are maintained.-Utilized advanced forensic tools, including EnCase, Internet Evidence Finder, Cellebrite, FTK, and more to analyze devices and extract critical insights.-Performed NIST-compliant security checks to identify and address system vulnerabilities, enhancing organizational security postures.-Employed my deep knowledge of VMware products and features to diagnose and resolve complex system issues effectively.-Conducted comprehensive research on emerging technology topics, contributing to the development of insightful reports and staying ahead of industry trends.-Developed and maintained robust client relationships, delivering high levels of satisfaction and facilitating ongoing engagements.-Managed Salesforce data entries and analyzed revenue streams for the Eastern region, forecasting future financial performance to guide strategic planning.-Demonstrated proficiency in various backup software and techniques, ensuring reliable data recovery solutions for clients.-Innovated in the mobile forensics space by JTaging devices, expanding the scope of data acquisition beyond standard forensic software capabilities.-Engaged in iPhone app development, adding a technical and creative edge to my digital forensics expertise. -
Administrative Assistant/It Administrative Assistant (Work Study)University Of Delaware Aug 2013 - May 2016Newark, De− Maintained databases and computer hardware for an office of 10 staff members, ensuring smooth operations and optimal performance.− Developed and maintained websites for statewide 4-H Volunteers, providing a user-friendly online platform for communication and information sharing.− Provided desktop support and technical assistance to staff members, addressing hardware and software issues promptly and effectively.− Assisted with administrative duties, demonstrating strong organizational and multitasking skills. -
Cyber Summer InternshipStroz Friedberg Jun 2015 - Dec 2015Greater New York City Area- Forensically preserve client data - Analyzed and reconstructed forensic business processes- Maintain business procedures; client property tracking and chain of custody -
Substitute TeacherCaesar Rodney School District Aug 2012 - Aug 2014Camden, De- Assist students in daily work- strengthening ability to communicate, train, and guide people while working in a group environment
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Cyber InternshipState Of Delaware Department Of Technology And Information (Dti) May 2013 - Aug 2013Dover, Delaware AreaTrouble-shoot, maintain, and upgrade computer and database hardware and software. Program Cisco routers and servers.
Jacob Blacksten Skills
Jacob Blacksten Education Details
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Cybersecurity -
Business Analytics & Information Managment -
Management Information Systems, General -
Business Finance & Management Information Systems -
Caesar Rodney High SchoolBusiness Administration And Management, General
Frequently Asked Questions about Jacob Blacksten
What company does Jacob Blacksten work for?
Jacob Blacksten works for Jack Henry
What is Jacob Blacksten's role at the current company?
Jacob Blacksten's current role is Senior Specialist, Security Awareness.
What is Jacob Blacksten's email address?
Jacob Blacksten's email address is jb****@****erg.com
What schools did Jacob Blacksten attend?
Jacob Blacksten attended University Of Delaware, University Of Delaware, University Of Delaware, University Of Delaware, Caesar Rodney High School.
What are some of Jacob Blacksten's interests?
Jacob Blacksten has interest in Children, Economic Empowerment, Politics, Education, Science And Technology, Arts And Culture.
What skills is Jacob Blacksten known for?
Jacob Blacksten has skills like Microsoft Office, Powerpoint, Microsoft Word, Social Media, Microsoft Excel, Customer Service, Research, Event Planning, Access, Java, Microsoft Access, Management.
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