Jacob Bowser Email & Phone Number

River Oaks, Texas, US

• Direct and manage the information systems and computer services for the district
• Ensure efficient and effective access to information and related technology by all campuses and administrative departments
• Lead the development of short- and long-range plans for the implementation of technology devices and services to district staff and students
• Lead the purchase, distribution, maintenance, and installation of hardware, software, and other technology equipment and materials within the district
• Serve as liaison to outside vendors that provide support for technology equipment and materials
• Supervise all Technology Operations staff

River Oaks, Texas, US

My responsibilities include the management of all technical support issues in the districtTechnology project managementDirect supervision of 7 Campus based techniciansSupervising the deployment and management of all computers and peripherals.Management of CISD's Virtual Desktop Infrastructure including: 3 VMware clusters totaling 11 physical hosts 120.

River Oaks, Texas, US

Responding to Tier 3 work orders within the districtEnsuring the resolution of escalated Tier 1 and 2 work orders.Management of district wide virtual desktop infrastructure: 11 Physical ESXi Hosts 109 Virtual Session Hosts 700 Thin ClientsManagement of all district owned mobile devices including: Over 900 iPads 120+ iPods Implementation of Mobile Device.

Systems admin/Tier 2 support for computer repair business that serviced the DFW metroplex. Delivered exceptional tech support and computer repair services to hundreds of customers throughout Dallas and Fort Worth.

US

Managed the Firedog computer repair department for Circuit City in Lake Worth, TX. Supervised 11 hourly computer technicians, and managed all daily operations within the department.

Vmware Certification

Computer Science, Computer Programming, Specific Applications