Jacob Burnham Email & Phone Number

Lehi, Utah, United States

Contract negotiation emphasizing pricing, billing, up-sells, business growth, retention, contract renewals, revenue forecasts for all of my clients, and other sales tactics to maintain pace for the Revenue department at Solo.Managing the Solo SAAS platform for established to enterprise sized businesses with an emphasis on technical development and problem solving technical scenarios.Navigating a large variety of difficult conversations at the business level for my… Show more Contract negotiation emphasizing pricing, billing, up-sells, business growth, retention, contract renewals, revenue forecasts for all of my clients, and other sales tactics to maintain pace for the Revenue department at Solo.Managing the Solo SAAS platform for established to enterprise sized businesses with an emphasis on technical development and problem solving technical scenarios.Navigating a large variety of difficult conversations at the business level for my clients.Learning, training, and succeeding where others cannot within the complicated world of SAAS.Executing software integrations working with APIs for a large variety of software platforms with varying business sizes.Knowing where to find solutions and knowing when my clients need to fix their underlying problems or focus on growth and how to do so. Then the final step is effectively communicating what needs to happen next and knowing my audience to adjust my approach.Utilizing machine learning/AI to decrease timelines and errors in designs as well as effectively communicating the value to clients. Show less

Draper, Utah, United States

Audit site surveys for solar, roof, and electrical projects to determine necessary property upgrades needed pre-CAD, any potential issues and/or technical recommendations with each individual residential property, and come to a final conclusion regarding the scope of work needed. Complete post CAD review for QA to send and receive plan revisions based on engineering, jurisdiction, or procurement needs.Complete BOMs (exact equipment and quantity needed for each project) and work… Show more Audit site surveys for solar, roof, and electrical projects to determine necessary property upgrades needed pre-CAD, any potential issues and/or technical recommendations with each individual residential property, and come to a final conclusion regarding the scope of work needed. Complete post CAD review for QA to send and receive plan revisions based on engineering, jurisdiction, or procurement needs.Complete BOMs (exact equipment and quantity needed for each project) and work with procurement to guarantee smooth installations with the proper site plans for solar, electrical, roofing, and other items based on each individual project.Consult with Project Managers and Sales Representatives to make changes to scope of work and site plans per customer needs. Receive and send revisions for permitting and inspections needed for each jurisdiction or utility company. Show less

Utah County, Utah, United States

Directly responsible for 200+ individual solar projects, setting proper expectations with numerous invested parties for each project, resolving higher level problems and decreasing timelines where others cannot.Evaluate design plans and find solutions related to changes in information based on engineering, roofing, electrical, and jurisdictional requirements for escalated projects based on the needs of the company, client, and technicians with different priorities for each… Show more Directly responsible for 200+ individual solar projects, setting proper expectations with numerous invested parties for each project, resolving higher level problems and decreasing timelines where others cannot.Evaluate design plans and find solutions related to changes in information based on engineering, roofing, electrical, and jurisdictional requirements for escalated projects based on the needs of the company, client, and technicians with different priorities for each party.Perform audits on each solar project to determine install viability while keeping in mind 5+ important variables to avoid catastrophe and maximize company and sales partner's profits.Work with direct internal field teams and a variety of subcontracted crews and technicians at many different levels.Practice strict adherence to time management strategy and organizational improvements and remain fluid with my workload. Show less

Managed 15 direct reports for solar operations employees to maintain performance metrics, shift scheduling, consistent accuracy, escalated projects, and much more.Problem solve escalated solar projects with tight deadlines with issues at the design stage, install stage, and post solar install stages with an emphasis on reroofing, electrical upgrades, and other additional changes to scope of work.Resolve commission discrepancies and manage expectations with sales… Show more Managed 15 direct reports for solar operations employees to maintain performance metrics, shift scheduling, consistent accuracy, escalated projects, and much more.Problem solve escalated solar projects with tight deadlines with issues at the design stage, install stage, and post solar install stages with an emphasis on reroofing, electrical upgrades, and other additional changes to scope of work.Resolve commission discrepancies and manage expectations with sales leadership.Deep dive through logic workflows using the company's CRM and track metrics and reporting using Excel and other tools. Show less