Jacob Tipton Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

-Leading performance management process re-design including implementation of structured goal setting process, formal Mid-Year reviews, and career development conversations-Design and facilitate training sessions and workshops related to performance management process including goal setting, having career conversations with your team, and completing review related tasks in Workday-Manage and facilitate the NeuroLeadership Institute’s (NLI) CONNECT leadership program where leaders learn how to apply the neuroscience behind feedback and growth mindset theories to have quality conversations and support employee growth and development-Support the launch and communication plan regarding annual companywide engagement survey via Culture Amp-Utilize Culture Amp reporting tools and dashboard to report on engagement survey findings including YoY benchmarking, identification of high impact engagement areas, and recommendations for leadership driven action planning-Serve as project manager in the design, implementation, and training of 9-Box talent assessments and calibrations in Workday-Support overall employee experience and engagement strategy through design and implementation of employee pulse and ad-hoc surveys to further benchmark against employee engagement-Implement and oversee maintenance and reporting of employee lifecycle surveys including recruitment and onboarding feedback, 30 and 90 day surveys, and employee exit surveys-Manage Knowledge Power program promoting business education and knowledge sharing through webinars, property visits, and networking events-Oversee and manage ELS Mentorship Program including design of training materials and resources, program communication and engagement, and evaluating program success and impact-Manage relationships, contracts, and learning content and curriculums with various L&D vendors including MasterClass, the NeuroLeadership Institute, and BlueOceanBrain

St Ann, Missouri, Us

-Operated as Center of Excellence for all things performance management, talent management, career pathing, survey design and analytics, and talent assessment-Re-designed annual incentive program to link performance goal achievement with bonus payout-Conducted talent reviews with senior leadership to review 9-Box data and identified areas for driving employee performance and tapping into potential-Developed in-house 9-Box talent assessment tool to support distribution org design and leadership development efforts -Lead change management, company wide communication, and end user training for HCM implementation -Oversaw maintenance of career pathing website and resources (MyCareer Connection) including promotion of website features, self-directed learning courses on LMS, employee testimonials, and leadership tools-Worked alongside HRBP team to maintain org design changes and job analysis efforts to support company's transformation from retail to wholesale operations-Used Team Member Experience data (new hire survey, first 30/60/90 day surveys, anniversary surveys, exit surveys) to drive HR and culture strategies-Oversaw management of employee recognition program (Snappy) for service milestone/anniversaries, special occasions, and rewarding above and beyond contributions and job performance

St Ann, Missouri, Us

-Operated as Center of Excellence for the area of performance management-Provided consultation to internal business partners in the areas of performance management, leadership development, change management, culture, and engagement-Lead enterprise wide organizational design and job analysis efforts for updating job descriptions, standardizing job titles, and establishing job levels and development strategies for internal career advancement-Managed Qualtrics Survey Research platform for supporting various HR projects such as exit interviews, pulse surveys, and training needs analyses-Collected data through survey research, SME interview panels, and training data to build and develop framework for career paths-Managed HiPo leadership assessment and development workshop to support succession planning efforts-Developed criteria for KPI and behavior based performance calibration for Retail succession planning and talent reviews-Supported the design, implementation, and facilitation of Retail leadership development program and certification (LEAD)-Directly supported the VP of Human Resources on several projects involving change management, org design, and culture-Served as a member of the Cultural Ambassadors work group to develop and coordinate various engagement projects and initiatives

St Ann, Missouri, Us

-Led implementation of competency-based Talent Management strategy-Oversaw performance management process (Performance Development) and work toward continuous improvement of tools and process-Managed High Potential leadership assessments and development program-Facilitated several job analysis efforts for specific departments using a range of methodologies including SME panels, questionnaires, competency modeling, industry bench-marking, and research-Developed toolkit and criteria for succession planning and talent reviews-Analyzed talent review and performance data to identify trends, skill gaps, and training needs-Facilitated several learning and development courses on topics such as performance based feedback and goal setting-Participated in the design and development of leadership development program (LEAD) for Retail

St Ann, Missouri, Us

-Conducted needs assessment around performance management by analyzing historical performance data and collecting employee insights to gauge tool’s effectiveness and impact-Re-designed and re-branded Save A Lot’s performance management process as “Performance Development” (PD) to emphasize need for conversations around continuous growth and improvement -Led launch and implementation of PD process through communications, training, and engagement with senior leadership

San Francisco, Ca, Us

San Francisco, California, Us

Springfield, Mo, Us

Senior Learning Assistant (SLA) for Introductory Psychology. Job tasks included:-Managed course grades, attendance, and research data for 330 PSY 121 students using programs like Excel and Missouri State's research participation system SONA-Giving performance feedback to the Undergraduate Learning Assistants-Communicating course related goals and learning strategies with faculty-Discussing assignments, grades, study habits, and class performance with students-Trained new ULAs and SLAs in classroom facilitation and instructing skills and how to operate learning management systems-Created written training instructions and how-to-documents for various SLA related job functions -Managed frequent troubleshooting problems for students trying to access online assignments and quizzes.

Overland Park, Ks, Us

-Led online/webinar and live training sessions detailing the steps of the 2016 Mid-Year Review process for employees and managers-Aided in launch of Mid-Year Review appraisal process including form design, competency selection, and data analysis to monitor employees’ completion of appraisals-Created and implemented 360 Feedback Surveys in Qualtrics for the Finance and Organizational Development teams-Ran reports in Excel to indicate status and completion of performance appraisal process-Managed daily troubleshooting problems for YRC employees at multiple levels in the organization using Halogen performance management software system-Assisted OD team in setting up mid-year review performance appraisals using Halogen software-Created job aids and training instructions to guide employees through the 2016 Mid-Year Review process-Enrolled new employees into the 2016 Onboarding Program and explained checklist of supervisor duties and activities to management

Organized the front end of the store by managing the daily schedule and list of tasks, trained new employees for cashier and customer service positions, created an environment where customer satisfaction was guaranteed, facilitated communication and messages among managers, coworkers, and customers.

Pittsburgh, Pa, Us

Worked at both St. Clair Square and Battlefield Mall locations - both top stores in their respective districts. Built relationships with customers to ensure a satisfying customer experience. Worked toward daily sales goals as a floor sales associate as well as other duties such as training new sales team members, managing fitting rooms, cashier, setting up season floor sets, and opening and closing store duties.

Master Of Science (M.S.), Industrial And Organizational Psychology

Bachelor Of Applied Science (B.A.Sc.), Psychology, Communication

High School Diploma, Mathematics, Biology, Chemistry, Spanish, Psychology