Jacob Cusick

Jacob Cusick Email and Phone Number

Data Solutions Specialist at Avery Dennison @ Avery Dennison
glendale, california, united states
Jacob Cusick's Location
Scottsdale, Arizona, United States, United States
Jacob Cusick's Contact Details

Jacob Cusick personal email

n/a
About Jacob Cusick

Diligent business analyst skilled in administering Salesforce and digital platforms, imagining, and designing technical features, and driving changes to business processes and platforms. Passionate about creating purposeful systems that capitalize on data while creating a seamless experience for customers. Experienced in fast-paced, Agile environments as well as large, complex organizations.

Jacob Cusick's Current Company Details
Avery Dennison

Avery Dennison

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Data Solutions Specialist at Avery Dennison
glendale, california, united states
Employees:
15467
Jacob Cusick Work Experience Details
  • Avery Dennison
    Data Solutions Specialist
    Avery Dennison Aug 2021 - Present
    Beaverton, Oregon, United States
    • Delivered complex multi-year IT project to reduce EDI data and solution complexity in time as project manager• Promoted to be a team member’s manager, accountable for his customer accounts’ performance and participating in leadership meetings• Negotiated with customers to optimize outcomes for IT projects and supply chain EDI processes• Championed digital platform upgrade initiative requiring buy-in from multiple stakeholder teams across customer accounts• Developed trusting relationship with customer by quickly eliminating sources of common issues and reducing cycle time• Significantly reduced IT tickets due to production issues on primary account by standardizing processes, components, and documentation
  • Providence Health Plan
    Business Analyst - Sales/Marketing
    Providence Health Plan Oct 2019 - Aug 2021
    Portland, Oregon Area
    • Enhanced platforms and business processes by proactively eliciting stakeholder needs, refining requirements, and leading testing• Led organization-wide change management as subject matter expert on Salesforce platform and broker portal for Sales department• Automated Sales reporting processes using Salesforce, Tableau, SQL, PowerShell, and Excel to improve efficiency, data quality, insights, and user experience• Designed and implemented support ticket system within Salesforce Service Console to replace email for issue tracking in self-driven project to avoid consulting fees• Instructed and coached new business analysts in remote environment and enhanced team communication standards as BA team lead
  • Equus Software
    Business Analyst - Implementation
    Equus Software Jun 2018 - Aug 2019
    Denver, Colorado
    • Drove change adoption by leading demos and training to application end users and business stakeholders• Chosen for internal certification to deliver business intelligence solutions, including calculations and visualizations• Granted responsibility of leading user acceptance testing plans and quality assurance for software solutions• Trusted to map and migrate payroll data for global financial client while delivering APIs• Won innovation competition with plan to standardize back-end naming conventions across implementations
  • University Of Arizona Salt Center
    Certified Tutor
    University Of Arizona Salt Center Feb 2017 - Dec 2017
    Tucson, Arizona
    As a SALT tutor, I worked with students with learning disabilities to develop the strategies and techniques to earn a college degree. My responsibilities varied greatly based on the needs of the student I was working with.Helping students master new content meant significant 'troubleshooting' either to find the exact part of a problem or concept they struggled with, or which approach worked best on an individual basis. Patience was always necessary to overcome learning difficulties, as was awareness to recognize what students needed from me and to gage the effectiveness of my approach.
  • Freeport-Mcmoran
    Control Systems Analyst Intern
    Freeport-Mcmoran May 2017 - Aug 2017
    Tucson, Arizona Area
    • Proactively coordinated maintenance, testing, and updates for systems and servers across departments• Implemented a virtualized clustered server stack and was chosen to present solution at company conference• Quickly learned to troubleshoot, resolve, and escalate issues with software, hardware, servers, and databases with limited supervision
  • Cenique Infotainment Group
    It Advising Intern
    Cenique Infotainment Group Jun 2016 - Jul 2016
    Hong Kong
    During my first internship, I was brought on by Cenique Infotainment (acquired by InReality), a small tech startup in Hong Kong which then specialized in digital signage. My initial role was to research and deliver information security recommendations to the CEO and CTO.Soon I was given the opportunity to prepare new presentations for meetings I would attend with re-sellers and investors that emphasized the value our solutions generated. Some successful presentations later, I was entrusted with updating content on pages of the company website in the same manner. Working as part of the lean team at Cenique's Hong Kong office allowed me to experiment with different roles that intersect traditional company silos, glimpse into doing business in Asia, and kindle my interest in applying technology to solve business problems.
  • University Of Arizona Telephone Outreach Program - Ruffalocody
    Professional Fundraiser
    University Of Arizona Telephone Outreach Program - Ruffalocody Oct 2015 - Dec 2015
    Tucson, Arizona Area
    As a professional fundraiser for my university, I raised funds for students on scholarships, athletics, and free students resources primarily by reaching out to alumni over the phone. Contacting alumni required a special diligence as to maintain a positive, on-going relationship between them and the University. Working in this fast-paced environment with a very small margin of error taught me to steer and lead conversations while being totally aware of how my message was being received. Likewise, facing rejection regularly as a cold caller taught me the value of persistence, and closing deals.

Jacob Cusick Skills

Leadership Event Planning Public Speaking Microsoft Office Customer Service Microsoft Excel Microsoft Word Microsoft Powerpoint

Jacob Cusick Education Details

Frequently Asked Questions about Jacob Cusick

What company does Jacob Cusick work for?

Jacob Cusick works for Avery Dennison

What is Jacob Cusick's role at the current company?

Jacob Cusick's current role is Data Solutions Specialist at Avery Dennison.

What is Jacob Cusick's email address?

Jacob Cusick's email address is ja****@****oft.com

What schools did Jacob Cusick attend?

Jacob Cusick attended University Of Arizona.

What are some of Jacob Cusick's interests?

Jacob Cusick has interest in Poverty Alleviation.

What skills is Jacob Cusick known for?

Jacob Cusick has skills like Leadership, Event Planning, Public Speaking, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Powerpoint.

Who are Jacob Cusick's colleagues?

Jacob Cusick's colleagues are Alper Gümüşler, Niño Gila, Michael Bruon, Md. Shafikur Rahman, David Risher, 符龙新, Abel Ortiz Guzmán.

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