Gtims Service Desk Representative
Current
Aug 2018 - Present
AeroLeads people directory · profile
Jacob Dalzell Email & Phone Number
IT Professional; Sec+ Certified
at
DSA
1 work email found
@dsainc.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Professional; Sec+ Certified
Location
Derby, Kansas, United States
Company size
Who is Jacob Dalzell? Overview
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Quick answer
Jacob Dalzell is listed as IT Professional; Sec+ Certified at DSA, a company with 1324 employees, based in Derby, Kansas, United States. AeroLeads shows a work email signal at dsainc.com and a matched LinkedIn profile for Jacob Dalzell.
Jacob Dalzell previously worked as GTIMS Service Desk Representative at Dsa and IT Project Manager at United States Air Force. Jacob Dalzell holds Associate Of Science - As, Information Technology from Community College Of The Air Force.
Company email context
Email format at DSA
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{first}.{last}@dsainc.com
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Profile bio
About Jacob Dalzell
Enlisted in the US Air Force in 1998 as a Ground Radio Maintenance Tech. In that career field, I maintained HF/UHF/VHF fixed and mobile ground to air systems, as well as Land Mobile Radio systems. I also served 2 years in Quality Assurance. In 2009, I cross trained into Client Systems Tech. While in that career field, I have worked in Asset Management (4 years), Help Desk (2 years), and Project Management (1 year). I am retiring from the military on 1 Oct 18, and will be starting terminal leave in late July 18. I will be available to start working in Aug 18.
Listed skills include Information Technology, Radio Communication, Asset Management, Land Mobile Radio, and 1 others.
Current workplace
Jacob Dalzell's current company
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Dsa
10 roles
Jacob Dalzell work experience
A career timeline built from the work history available for this profile.
It Project Manager
- Developed, planned, and integrated long-term communications systems infrastructure requirements
- Performed project design reviews, tracked milestones, and ensured system integrity and interoperability
- Managed $3 million dollar Enterprise Land Mobile Radio trunking system project
- Shaped aircraft maintenance hangar wireless access point install supporting $10.3 billion fleet
Aug 2016 - Jul 2018
Help Desk Supervisor
United States Air Force
- Led 5 member customer service team
- Provided PC and network support to 7,100 users and managed trouble ticket system, assigned/routed 8,000 support requests annually
- Hand picked to lead 17 member team to install 108 access points and 7 printers, supporting 128 users. Recognized as Superior Performer
- Identified shared drive security risk. Built security group and protected personal information for 757 personnel
Oct 2014 - Aug 2016
Client Systems Supervisor
United States Air Force
Managed IT asset inventory and sub accounts for entire base; managed Land Mobile Radio contract
Aug 2010 - Aug 2014
Quality Assurance Evaluator
United States Air Force
- Advised Director on status of unit compliance with headquarters directives and network standards
- Assessed training and competency of 131 technicians
- Evaluated reliability of network systems worth $42 million
- Identified root causes and generated solutions for unit programs
- Directed annual program inspections across 200 functional areas
Jan 2009 - Aug 2010
Assistant Supervisor, Mobile Radio Communications
United States Air Force
- Maintained rapid deployment radio communications equipment
Mar 2005 - Dec 2008
Assistant Supervisor, Personal Wireless Communications Systems
United States Air Force
- Coordinated contractor maintenance of mobile and fixed radio communications systems
- Performed quality assurance evaluations of contractors
- Ensured accountability of 2,500 wireless communications assets
- Managed trouble ticket system and life cycle management program
- Hand selected to support dignitaries from 16 different countries during Pacific Air Chiefs Conference
Dec 2003 - Mar 2005
Radio Systems Maintenance Journeyman
United States Air Force
- Installed, maintained, and repaired High Frequency, Very High Frequency, and Ultra High Frequency ground-to-air radio and satellite communications systems
- Opened, closed, tracked, and assigned maintenance action tickets
- Created forward supply point, cutting equipment downtime by 70%
Nov 2002 - Nov 2003
Wireless Communications Technician
United States Air Force
- Installed, maintained, and repaired High Frequency, Very High Frequency, and Ultra High Frequency radio systems supporting air traffic control and radar approach control facilities
- Inputted maintenance data collection information into tracking system for historical records and trend analysis
- Recognized as unit Airman of the Year
Aug 1999 - Nov 2002
Basic Training/Technical Training
United States Air Force
Basic training and technical school student
Sep 1998 - Aug 1999
Team & coworkers
Colleagues at DSA
Other employees you can reach at dsainc.com. View company contacts for 1324 employees →
KC
Koko Crunch
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Ghosh Prasenjit
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Slimani Larbi
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MB
Mounir Benhabiles
Colleague at DsaAlgeria, Algeria
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SG
Said Gurras
Colleague at DsaAlgeria, Algeria
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OH
Ouardia Hacene
Colleague at DsaAlgeria, Algeria
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SB
Srabani Bhattacharjee
Colleague at DsaHowrah, West Bengal, India, India
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PK
Pooja Kashyap
Colleague at DsaMayur Vihar, Delhi, India, India
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JS
Jenna Stine
Colleague at DsaWashington DC-Baltimore Area, United States
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AI
Akrom Ibroximov
Colleague at DsaTashkent, Tashkent, Uzbekistan, Uzbekistan
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Koko Crunch
Colleague at DsaDhaka, Dhaka, Bangladesh, Bangladesh
View →
GP
Ghosh Prasenjit
Colleague at DsaJalpaiguri, West Bengal, India, India
View →
SL
Slimani Larbi
Colleague at DsaAlgeria, Algeria
View →
MB
Mounir Benhabiles
Colleague at DsaAlgeria, Algeria
View →
SG
Said Gurras
Colleague at DsaAlgeria, Algeria
View →
OH
Ouardia Hacene
Colleague at DsaAlgeria, Algeria
View →
SB
Srabani Bhattacharjee
Colleague at DsaHowrah, West Bengal, India, India
View →
PK
Pooja Kashyap
Colleague at DsaMayur Vihar, Delhi, India, India
View →
JS
Jenna Stine
Colleague at DsaWashington DC-Baltimore Area, United States
View →
AI
Akrom Ibroximov
Colleague at DsaTashkent, Tashkent, Uzbekistan, Uzbekistan
View →
1 education record
Jacob Dalzell education
FAQ
Frequently asked questions about Jacob Dalzell
Quick answers generated from the profile data available on this page.
What company does Jacob Dalzell work for?
Jacob Dalzell works for DSA.
What is Jacob Dalzell's role at DSA?
Jacob Dalzell is listed as IT Professional; Sec+ Certified at DSA.
What is Jacob Dalzell's email address?
AeroLeads has found 1 work email signal at @dsainc.com for Jacob Dalzell at DSA.
Where is Jacob Dalzell based?
Jacob Dalzell is based in Derby, Kansas, United States while working with DSA.
What companies has Jacob Dalzell worked for?
Jacob Dalzell has worked for Dsa and United States Air Force.
Who are Jacob Dalzell's colleagues at DSA?
Jacob Dalzell's colleagues at DSA include Koko Crunch, Ghosh Prasenjit, Slimani Larbi, Mounir Benhabiles, and Said Gurras.
How can I contact Jacob Dalzell?
You can use AeroLeads to view verified contact signals for Jacob Dalzell at DSA, including work email, phone, and LinkedIn data when available.
What schools did Jacob Dalzell attend?
Jacob Dalzell holds Associate Of Science - As, Information Technology from Community College Of The Air Force.
What skills is Jacob Dalzell known for?
Jacob Dalzell is listed with skills including Information Technology, Radio Communication, Asset Management, Land Mobile Radio, and Satellite Communications.
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