Jake Dellinger Email & Phone Number

York, Sc, Us

Us

Provide delivery assurance of aftermarket parts for Carrier’s Commercial HVAC Service businessDevelop and implement multi-tiered stocking strategy for aftermarket parts to service US data center customersImplement transformation initiatives to support double-digit growth of Carrier’s N. America Commercial HVAC business

Huntersville, Nc, Us

Manager of process improvement initiatives supporting a $10MM portfolio> Led improvement efforts with Sales teams to reduce product returns eliminating over $2MM in associated costs> Facilitated workshops to improve vendor intake & invoicing for Merchandise to capture $4MM in annual savings> Managed portfolio of workstreams within Finance worth $4MM in efficiency, cost avoidance, and reduced labor

San Francisco, California, Us

Leader of change initiatives for the Customer Remediation Center of Excellence (CRCOE)> Influenced executive leadership on a new business strategy to save over $250k annually> Managed 4 high-priority operational changes to improve the bank’s customer remediation process> Led strategic level initiative to improve the operational efficiency of the customer support function

San Francisco, California, Us

Leader of financial process design and improvement supporting Commercial Banking> Managed $2MM portfolio of process improvements to improve efficiency, mitigate risk, and avoid financial loss> Analyzed 22 processes to develop automation and process re-engineering solutions worth $1.4MM in savings> Enhanced 80 business processes by aligning process maps with enterprise BPMN standards at over 98% accuracy

Huntersville, Nc, Us

Manager of strategic projects and warehouse support for supply chain operations> Led successful product and process implementation of a new mobile delivery solution for six distribution centers> Influenced decision makers to automate a portion of warehouse distribution resulting in over $200k ROI> Led strategic project to consolidate two warehouses into one to save $750k in annual operating costs> Managed continuous improvement efforts across 115 distribution centers directly improving Supply Chain KPIs

Arlington, Virginia, Us

Director of Operations - Senior leader of a basic combat training program; rated top 5% of peers> Implemented process management to reduce attrition rate by 6% across 3 training cycles> Fostered a safe and effective operating environment that minimized risk without sacrificing the mission> Enhanced risk mitigation procedures that decreased soldier injuries by 15% without sacrificing performanceLogistics Manager – Rated #1 of 9 senior staff for logistical ops supporting 500+ team deployed to the Middle East > Partnered with external organizations to obtain necessary resources for the successful movement overseas > Established the unit’s supply chain and reduced lead time for essential supplies from one month to one weekProgram Manager - Manager of equipment, vehicle maintenance, & logistical for an organization with 142 soldiers > Resolved a systemic issue by testing a new product to save the unit over $400k in annual maintenance costs > Improved the unit’s maintenance program to Operational Readiness rate of 93% exceeding the Army standardOperations Manager - Supervisor accountable for 30 personnel and $26 million of military vehicles and equipment > Managed a $16 million project of moving weapons, equipment, and vehicles across the country> Led a diverse team to effectively prepare for combat through 15 months of rigorous physical & military training

Bachelor Of Science (Bs), Engineering/Industrial Management

Master Of Business Administration - Mba