Jacob Fleming, Phr Email & Phone Number

Durham, North Carolina, United States

Durham, North Carolina, United States

Managing the HR Connect team within the HR Department.

Durham, North Carolina

• Provide thorough training for incoming team members, both temporary and permanent.• Provide ad hoc training whenever new policies/procedures arise• Provide the first level of support for team members when they need assistance answeringquestions/concerns from employees and the public• Assist HR Connect Supervisor with formatting City-wide communications to eliminate confusionamongst employees• Monitor incoming call volume for the HR Connect team to make sure that customer service is providedas promptly as possible• Monitor incoming emails and outgoing responses from the HR Connect team to make sure properinformation is shared consistently by all team members• Regularly update the HR contact tracking system (COSMO) with new hires as well as updating recordsfor separated employees• Conduct monthly meetings with HR Champions from other departments to disseminate HR information• Deliver excellent customer service to employees/public via email, telephone, and walk-ins regardingBenefits, Comp & Class, Employee Relations, Onboarding & Professional Development, TalentManagement & Acquisition, and all HR policies and procedures• Complete Benefits/ID terminations• Complete new hire elections in both the HRIS system (MUNIS) and in the Retirement system (ICMA)• Process Address/Name changes• Process employment and child support verifications

Durham, North Carolina

• Deliver excellent customer service to employees/public via email, telephone, and walk-ins regarding Benefits, Comp & Class, Employee Relations, Onboarding & Professional Development, Talent Management & Acquisition, and all HR policies and procedures• Assist in the delivery of city-wide communications via posters, lobby slideshows, and email• Conduct monthly meetings with HR Champions from other departments to disseminate HR information• Process final checks for retirees and separating employees• Conduct audit on new hire dependent verification• Complete Benefits/ID terminations• Complete new hire elections in both the HRIS system (MUNIS) and in the Retirement system (ICMA)• Process Address/Name changes• Process employment and child support verifications• Assist in updating the information on the HR Department CODI page

Apex, North Carolina

• Train employees in box office• Sell and tear tickets• Clean theatres and bathrooms• Prepare food for concession orders

Chapel Hill, North Carolina

· Maintain and organize personnel files both physically and in HRIS system, UltiPro· Experience with paperwork gathering for vendor evaluation for both OFCCP and background check vendors· Process new hire paperwork in UltiPro from start to finish· Conduct benefit orientation for new employees· Streamlined new hire orientation process with Recruiter to include all departments· Verify Open Enrollment elections and collect the necessary forms per election· Assist Recruiter with scheduling interviews· Assist Senior HR Officer with FMLA/Short Term Disability paperwork and tracked hours in Tenrox timekeeper· Maintain time sheets for employees on FMLA/Short Term Disability· Process employee separations, including COBRA set up and benefit termination· Maintain HR SharePoint site for employees and HR private drive· Processed employment verifications for both current and old employees· Reconcile invoices for all benefit vendors· Maintain and organize vendor contracts and amendments· Reconcile the corporate credit card purchases for the HR department on a monthly basis· Helped organize the yearly holiday celebrations for employees in Chapel Hill and Washington, D.C.· Troubleshoot basic benefit issues for employees

Cary, North Carolina

· Screened resumes and scheduled interviews for potential new, non-exempt employees· Made hiring decisions· Verified work eligibility (E-verify certified)· Processed new employee paperwork· Conducted new employee orientation· Trained new employees in concessions, box office, and ushering· Conducted 90-day performance reviews for new employees· Conducted Annual Reviews for 50+ employees· Conducted yearly audits on employee files· Maintained bi-weekly payroll for 50+ employees using Kronos TimeForce Keeper· Customer service/problem resolution on a daily basis

Cary, North Carolina

· Handled cash by preparing tills for box office and concessions· Supervised floor staff and staff leads· Handled customer service issues· Counted inventory

Cary, North Carolina

· Supervised floor staff in concessions and while cleaning theaters· Stocked inventory in concessions for management· Scheduled and monitored staff member breaks· Ran registers in box office and concessions

Cary, North Carolina

· Sold and tore tickets· Cleaned theaters and bathrooms· Prepared food for concession orders