Jacob Dillon Email & Phone Number

Philadelphia, Pennsylvania, United States

Wilmington, Delaware, United States

As the public affairs officer / communications director for the Wilmington VA Medical Center, program responsibilities include collection, assembling, preparing and disseminating information concerning various programs of a complex health care system. Program responsibilities include:• Communications/Marketing Manager: Manages internal and external communications programs to nearly 1,500 employees and 33,000 Veteran customers in Delaware and southern New Jersey. This has been a monumental task to clearly communicate updates around COVID-19 and vaccines while still communicating daily updates internally and externally. • Media Relations: Functions as the media point of contact for the medical facility and works with the Office of Public and Intergovernmental Affairs of media queries that garner national attention. Works with leadership on talking points and provides guidance on media engagements and trains for interviews.• Congressional Liaison: Serves as liaison between medical center and federal Congressional offices in Delaware and New Jersey as well as local and state elected officials to communicate and advocate important issues and initiatives to government partners.• Social Media Manager: Manages the organization’s social media channels. Increased follows and daily engagement through reestablishing accounts and posting organic content daily highlighting programs at the medical center and veteran stories. • Community Outreach Director: Oversees a community outreach programs established to engage and educate veterans, veteran families and veteran service organizations on VA health care. Developed formal program plan which led to increased enrollment above established goals. • Supervisory Duties: Leads a seven-person team. Maintains and plans budget related to three departmental fund control points and responsible for all equipment and resources. Works with HR on strategic communications related to recruitment goals.

Philadelphia, Pa

Lead Communications Specialist (2018-2020), Senior Communications Specialist (2018), Senior Writing and Production Coordinator (2016-2018)• Plan, develop, and implement ongoing communication programs and initiatives for our provider network and oversee communication channels, projects, schedules, and workflow:- Create communications plans for key initiatives and events. - Oversee the management and ongoing development of internal and external communication vehicles, including multiple external websites, intranet sites, and others. Evaluate these resources and optimize their usage. - Assist with the development of messaging and strategic planning for large-scale initiatives. - Ensure communications are aligned with approved corporate messaging. - Partner with other communication departments on cross-functional communication plans and create content for communications vehicles in support of those plans.- Lead/manage team members workflows for messaging, clarity, tone, and branding. - Ensure quality of all communications prior to publication/distribution.- Editor of monthly online and print newsletters.

Houston, Texas Area

• Responsible for coordinating monthly ad campaigns with clients and account executives through:- Creating monthly ad campaigns and events- Writing more than 150 scripts for monthly ad campaigns and ensuring legality of FTC regulations- Coordinating and supervising recording sessions and commercial shoots- Proofreading all scripts, conducting quality control on commercials- Managing entire campaigns from production to broadcast

• Accountable for establishing all public affairs matters, social media director, audio/ visual manager and community relations director• Enabled the command complete its mission by managing all external and internal communications, media relations, crisis communications and public outreach• Essential in growing the Navy brand in Houston• Trained more than 200 personnel monthly in public affairs matters• Volunteered more than 400 hours of community service• Wrote more than 40 press releases and stories

Master Of Business Administration (Mba), Marketing

MBA - Marketing

Certificate, Public Affairs Qualification Course, Editor'S Course, Basic Communication Specialist Course

Public Affairs, Mass Communication, Photojournalism, videography, Journalism, Design

Bachelor'S Degree, Criminal Justice And Corrections

Criminal Justice, Sociology