Jacob Woolf work email
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Jacob Woolf personal email
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Experienced Technical Specialist with a demonstrated history of working in service delivery. Skilled in Communication, IT Service Management, Project Management, and Data Analytics. Strong information technology professional expecting a Bachelor's Degree focused in Information Technology and Systems from The University of Texas at Dallas in May 2017.
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Servicenow DeveloperRapdevFort Worth, Tx, Us -
Solutions ArchitectThirdera Nov 2024 - PresentBroomfield, Colorado, Us -
Senior Technical ConsultantThirdera Oct 2022 - Oct 2024Broomfield, Colorado, Us
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Technical ConsultantAhead Jun 2019 - Oct 2022Chicago, Illinois, UsAHEAD transforms how and where enterprises run applications and infrastructure. From strategic consulting to implementation and managed services, AHEAD creates tailored solutions at all stages of the enterprise cloud journey. We partner with more than 60industry-leading technology providers to architect, deploy, and integrate their solutions across disciplines of Cloud, Enterprise Service Management, DevOps, Security, Enterprise Monitoring, and Data Center Infrastructure. -
Servicenow DeveloperHavi Jun 2018 - Jun 2019Chicago, Illinois, Us -
Servicenow AdministratorRealfoundations Aug 2016 - May 2018Dallas, Tx, UsI returned to RealFoundations where I currently act as the lead ServiceNow Administrator. As we develop our ServiceNow environment to meet business needs, each day poses a new challenge, but I am eagerly learning about the system and hope to eventually earn full certification. So far, my responsibilities have included:Administering day-to-day ServiceNow maintenanceUpgrading and remediation between versions and patch levelsConfiguring modules such as Service Portal, Asset Management, Knowledge Management, and CollaborateCreating custom tables, fields, scripts, and business rulesDesigning unique solutions to meet the needs of clients in a domain separated environment -
Analyst InternSouthwest Airlines May 2016 - Aug 2016Dallas, Tx, UsWorking as an Analyst Intern with Southwest Airlines was an incredible experience. Not only are interns granted travel benefits to explore the country, but I also learned valuable lessons in working on two distinct projects.The first of these placed me on a team with two software development interns. We worked in parallel with an existing Agile development pod, participating in story writing, estimation, sprint planning, standups, and retrospective. I was personally responsible for communicating with the subject matter experts and business partners, creating and maintaining 70+ stories in the Jira tracking platform, and tracking our progress. Our task was to design a modern replacement for an outdated dashboard which would then be handed off to a full-time development team. We exceeded expectations, and at the end of our internship period proudly delivered a nearly complete proof-of-concept.The second was an intern group project, in which several analyst interns work as a team to develop and plan a faux project using the governance process. This requires collaborating with teams around the organization, placing a strong emphasis on teamwork and well-structured work. The final deliverable included a presentation to the CIO and his direct reports. -
Managed Services InternRealfoundations May 2015 - May 2016Dallas, Tx, UsDuring my time as an Intern with RealFoundations' talented Managed Services Department, I capitalized upon the unique opportunity to gain practical hands-on experience to complement my formal business education. My responsibilities quickly expanded as I demonstrated my enthusiasm for learning and high quality of work. Over the course of the internship, my responsibilities included:Providing level 1 and 2 customer support for both internal users and clientsManaging and provisioning assetsCreating and documenting training materialsAssisting in the transition from Zendesk to ServiceNow for Incident Management
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Assistant ManagerRussellrhodes.Com Nov 2014 - Dec 2015Streamlined logistics for packing and shipping custom ornamentsProcessed 500+ customer orders daily; increased efficiency by 17% over previous years to highest rate employer has ever seenHandled inventory for 3000+ productsSupervised 2 other employees in shipping and inventory dutiesTrained employees in higher efficiency methodology
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Webmaster & It Support StaffSchool District Of Grafton Jul 2013 - Aug 2014Grafton, Wisconsin, UsDeveloped and managed all webpages within a 5 school districtAdministered technical support to 250+ staff and 2000+ studentsDeployed, refreshed, and maintained 800+ student netbooks, Chromebooks, and iPads to enhance classroom learningContributed student insight to bring your own device policies which increased ratio of students using personal devices from 10% to over 50% -
Farmhand & Customer Service RepresentativePolzin Farm May 2012 - Jul 2013Picked producePerformed field maintenanceManaged cash register and customer service interactions
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ScorekeeperSt. Joseph Parish School 2009 - 2013Operated electronic scoreboard for parish basketball/volleyball gamesRecorded game statistics
Jacob Woolf Skills
Jacob Woolf Education Details
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The University Of Texas At DallasInformation Technology And Systems -
Grafton High SchoolHigh School Diploma
Frequently Asked Questions about Jacob Woolf
What company does Jacob Woolf work for?
Jacob Woolf works for Rapdev
What is Jacob Woolf's role at the current company?
Jacob Woolf's current role is ServiceNow Developer.
What is Jacob Woolf's email address?
Jacob Woolf's email address is jw****@****ead.com
What is Jacob Woolf's direct phone number?
Jacob Woolf's direct phone number is +126274*****
What schools did Jacob Woolf attend?
Jacob Woolf attended The University Of Texas At Dallas, Grafton High School.
What skills is Jacob Woolf known for?
Jacob Woolf has skills like Teamwork, Microsoft Office, Customer Service, Microsoft Excel, Technical Support, Social Networking, Management, Event Planning, Troubleshooting, Communication, Leadership, Photoshop.
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