Jacob Baker Email & Phone Number

Farmers Branch, Texas, United States

• Achieved 131% of target sales in 2024 Q1, and top 3 in total sales by converting prospective accounts,growing sales for the division.• Leveraged upselling, cross-selling, and value-added sales strategies to achieve an average transactionvalue 35% higher than the company average.• Reduced sales funnel timeline by influencing new and existing customers to set up credit terms.• Maintained an average of 5 customer opportunities per day, by quoting needs and building a healthypipeline of relationships for the future.• Increased sales consistency and customer share of expenditure by pushing new promotions to frequentcustomers.• Went above and beyond to onboard customers onto online billing platforms, ensuring efficient paymentprocessing for invoices and enhancing overall payment management processes.• Provided cutting-edge apparel and equipment to positively impact the lives of athletes, coaches, andsports teams.• Boosted morale in the office by celebrating fellow sales representatives and establishing an outside theworkplace pickup basketball group.

Farmers Branch, Texas, United States

• Exceeded the division average invoice by 10% through effectively engaging customers on an emotionallevel to secure their commitment to the program.• Exceeded activation targets in 2021-2023 by addressing objections regarding products, services, apparel fundraisers, and organizational concerns.• Secured an exceptional 60% renewal rate by delivering exceptional post-sale communication and service, cultivating loyalty.• Maintained consistent customer contact, reaching out a minimum of 8 times per quarter using discovery questions to collect crucial information for conversion.• Designed and implemented email tools increasing team productivity and enhancing response ratesresulting in higher sales production.• Persuaded coaches and administrators to opt for an apparel fundraiser, fostering branding and financial support for their organization.

Farmers Branch, Texas, United States

• Co-founded a new pilot division to prove viability and market demand for the My Team Shop Platform.• Closed an average of 5 new business sales per day within a limited trial territory, showcasing the potential for scalable success upon expansion.• Maintained an average invoice 5% higher than division average by fostering engagement on their storelaunch date.• Adapted to software capability not meeting customer needs, optimizing software features throughcommunication and collaboration with leadership and sales operations.• Mentored junior team members, providing valuable guidance on successful sales tactics that includedfeature/benefit selling, resulting in an increase of team performance.

Farmers Branch, Texas

• Engaged cross-functionally with other departments, partnering up to create quotes and attack newbusiness, meeting and exceeding overall sales goals and revenue within assigned territories.• Increased territory sales by 86% through focused effort in new business development and growingproduct offerings with existing customers.• Identified new business opportunities through cold calling and referrals from existing customers.• Used consultative selling skills to discover needs, deliver solutions, and overcome objections.• Enhanced current product offerings and increased profit margins by developing strong partnerships with external vendors.• Enhanced company profitability by training new team members on division processes and sales strategies, building a highly knowledgeable and accomplished team.• Employed Excel and Tableau to generate comprehensive sales reports for management.

Irving, Texas

• Led a 12-member sales team, generating $3M annually from recovered declined renewal business.• Spearheaded the evaluation of sales calls, coaching sales professionals on adherence to essential selling principles.• Crafted an influential sales pitch subsequently integrated as a cornerstone of company training protocols.• Established departmental KPIs, driving team members to consistently exceed sales targets.• Conducted personalized sessions with team members, pinpointing sales obstacles and provided strategic guidance.• Showcased autonomy by overseeing day-to-day operations and making pivotal decisions.• Attained a company record by selling 1.2K units with an impressive 65% renewal rate. Additionally,secured 72 sales in a single month, marking the second-highest achievement in company history.• Boosted account retention through cultivating robust client relationships, effectively communicatingvalue propositions, and skillfully managing expectations.• Maintained detailed daily activity records ensuring accurate and up-to-date information management for the customer database.

Big Rapids, Michigan

Big Rapids, Michigan

Big Rapids, Michigan

Big Rapids, Michigan

Bachelor'S Of Science, Advertising

Activities and Societies: AdGroup, Gamma Epsilon Tau, and the College of Business Dean's Advisory BoardI focused my courses in media.

Bachelor'S Of Science, Marketing

Activities and Societies: Gamma Epsilon Tau-Coursework focused in Sports Marketing, and Non-Profit Marketing.

Certifications, In Direct Marketing, E-Commerce Marketing, And Business-To-Business Marketing