At Capital One, my focus as a Senior Learning Associate has been on rejuvenating a once static learning portfolio, ensuring our training aligns seamlessly with the evolving landscape of compliance regulations. Our team's collaborative efforts have resulted in the successful roll-out of new courses that address critical auditing gaps, both internally and externally. This role has honed my specialization in instructional design, particularly within the payments business sector, where I have crafted and deployed essential training materials.My approach to learning and development is rooted in a thorough training needs analysis, which I've conducted across diverse partner groups to pinpoint precise learning objectives and material deficiencies. By managing the Learning Management System (LMS), I've maintained course quality, user engagement, and delivered insightful reports that gauge educational impact. My creative background in graphic design and my proficiency in articulating complex concepts through eLearning initiatives have been instrumental in advancing my team's mission to deliver exceptional learning experiences.