Jacob Fenton

Jacob Fenton Email and Phone Number

Vice President Customer Experience @ StockX | CXPA Professional, Product Marketing @ StockX
Jacob Fenton's Location
Detroit Metropolitan Area, United States, United States
Jacob Fenton's Contact Details
About Jacob Fenton

I am a customer experience and product marketing executive with over 15 years of experience in e-commerce, crowdfunding, software, and IoT industries. As the Vice President of Customer Experience and Insights at StockX, the world's first stock market for things, I lead a global team of researchers, analysts, and marketers who are passionate about creating amazing products and experiences for our customers.My team and I generate actionable insights through various customer research methods and data sources across the product lifecycle, from ideation to launch to retention. Additional responsibilities include:- Leading global go-to-market strategy and execution for StockX products and services, - Customer experience optimization through promotional strategy, attribution analysis, and growth initiatives. - Leading our global merchandising team across all verticals. I have a proven track record of leading cross-functional teams, launching new products and services, and driving business model innovation. I am also a certified customer experience professional (CXPA) and a product marketing leader (PMA). I am always eager to learn new skills and explore new opportunities to enhance customer value and satisfaction.

Jacob Fenton's Current Company Details
StockX

Stockx

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Vice President Customer Experience @ StockX | CXPA Professional, Product Marketing
Jacob Fenton Work Experience Details
  • Stockx
    Vice President Customer Experience
    Stockx Sep 2018 - Present
    Detroit, Michigan, Us
    StockX is the world’s first stock market for things – a live ‘bid/ask’ marketplace. Buyers place bids, sellers place asks and when a bid and ask meet, the transaction happens automatically. Retro Jordans/Nikes/Yeezys, Streetwear (Supreme, Bape, Kith, FOG, etc.), Luxury Watches (Rolex, Breitling, IWC, Omega, etc.), Bags and Accessories (Gucci, Chanel, MCM, Celine, etc.), – now 100% authentic guaranteed.
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  • Tespo
    Chief Operating Officer
    Tespo Jun 2017 - Sep 2018
    Detroit, Michigan, Us
    Tespo is a health and wellness startup reinventing how vitamins are manufactured, shipped, and consumed. Vitamin pods contain 31 individual servings of premium vitamins with only the active ingredients and premium nutrients you need. No megadosing, no manufacturing agents used to make pills, and none of the artificial ingredients used to make gummies. Drop the Tespo Pod into the Tespo Dispenser, press a button, and watch as premium vitamin powder is mixed with water to create a delicious, liquid shot. no fillers | no sugar | no pillsLearn more at: www.gettespo.com
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  • Gofundme Charity
    Vp Business Operations
    Gofundme Charity Jan 2016 - May 2017
    Redwood City, Ca, Us
    CrowdRise is the world's #1 fundraising site for charitable and personal causes. We help raise money for friends who need help, marathons and events, and over 1.5 million charities.In addition to managing all aspects of Business Operations, I also manage our Challenge, Promotions, Graphics, and Customer Success teams.CrowdRise was acquired by GoFundMe in 2017 and I helped lead the due diligence effort and subsequent integration.
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  • Amazon
    Senior Product Manager
    Amazon Jul 2010 - Dec 2015
    Seattle, Wa, Us
    Dash Replenishment Service - Lead product manager for Dash Replenishment Service (DRS). DRS enables connected devices (IoT) to order physical goods from Amazon when supplies are running low—like a coffee maker that orders more coffee beans. My primary focus was on customer experience, business model innovation, software development, strategic partnerships, Internet of Things, and the connected home. See more at https://developer.amazon.com/en-US/alexa/dash-servicesKindle Digital Products - New product development and life-cycle product management for digital products and services. Focus on new technologies, business model innovation, mobile applications, and strategic partnerships. International Customer Experience - Software product management for Kindle Fire HD and Kindle Fire HDX with a focus on international customer experience. Kindle Fire now ships to over 170 countries.Kindle Whispercast: Product development and software product management for a new customer facing website helping schools (K-12) and business manage Kindles and distribute Kindle content. See more at http://whispercast.amazon.com.
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  • Essex Realty Group, Inc.
    Managing Director
    Essex Realty Group, Inc. Sep 2004 - Jun 2010
    Chicago, Illinois, Us
    Represented buyers and sellers of commercial real estate throughout Chicago. Also worked alongside banks looking to dispose of troubled assets in their commercial real estate portfolio. Expertise includes multi-family, office and retail assets.
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  • Navigant Consulting
    Consultant
    Navigant Consulting Sep 2002 - Jun 2004
    Chicago, Il, Us
    Litigation Consulting Services for Fortune 500 companies
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Jacob Fenton Skills

Product Management Strategy Strategic Partnerships Strategic Planning Entrepreneurship Mobile Applications E Commerce Management Product Development Product Marketing Financial Analysis Mobile Devices Business Development Valuation Business Operations Due Diligence Software As A Service Cloud Computing Cross Functional Team Leadership Marketing Start Ups Android Competitive Analysis Business Strategy Internet Of Things Marketing Strategy Customer Experience Business Process Improvement Real Estate Investment International Product Management Tablets Technology Roadmapping Mobile Technology Consulting Digital Media Software Development Start Up Consulting Customer Acquisition Product Launch Digital Strategy Scrum Reporting Metrics Analytical Skills Team Leadership Cross Functional Problem Solving Analytics Leadership Project Management

Jacob Fenton Education Details

  • The University Of Chicago Booth School Of Business
    The University Of Chicago Booth School Of Business
    Entrepreneurship
  • University Of Michigan - Stephen M. Ross School Of Business
    University Of Michigan - Stephen M. Ross School Of Business
    Finance
  • University Of Michigan
    University Of Michigan
    Finance

Frequently Asked Questions about Jacob Fenton

What company does Jacob Fenton work for?

Jacob Fenton works for Stockx

What is Jacob Fenton's role at the current company?

Jacob Fenton's current role is Vice President Customer Experience @ StockX | CXPA Professional, Product Marketing.

What is Jacob Fenton's email address?

Jacob Fenton's email address is ja****@****ail.com

What is Jacob Fenton's direct phone number?

Jacob Fenton's direct phone number is +177341*****

What schools did Jacob Fenton attend?

Jacob Fenton attended The University Of Chicago Booth School Of Business, University Of Michigan - Stephen M. Ross School Of Business, University Of Michigan.

What are some of Jacob Fenton's interests?

Jacob Fenton has interest in Michigan, University Of Chicago.

What skills is Jacob Fenton known for?

Jacob Fenton has skills like Product Management, Strategy, Strategic Partnerships, Strategic Planning, Entrepreneurship, Mobile Applications, E Commerce, Management, Product Development, Product Marketing, Financial Analysis, Mobile Devices.

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