I am a customer experience and product marketing executive with over 15 years of experience in e-commerce, crowdfunding, software, and IoT industries. As the Vice President of Customer Experience and Insights at StockX, the world's first stock market for things, I lead a global team of researchers, analysts, and marketers who are passionate about creating amazing products and experiences for our customers.My team and I generate actionable insights through various customer research methods and data sources across the product lifecycle, from ideation to launch to retention. Additional responsibilities include:- Leading global go-to-market strategy and execution for StockX products and services, - Customer experience optimization through promotional strategy, attribution analysis, and growth initiatives. - Leading our global merchandising team across all verticals. I have a proven track record of leading cross-functional teams, launching new products and services, and driving business model innovation. I am also a certified customer experience professional (CXPA) and a product marketing leader (PMA). I am always eager to learn new skills and explore new opportunities to enhance customer value and satisfaction.
Listed skills include Product Management, Strategy, Strategic Partnerships, Strategic Planning, and 44 others.