Technical Account Manager Iii
CurrentI guided customers through start to finish of their Microsoft 365 migrations, primarily with customers migrating anywhere from 15 to 1000+ mailboxes.I have handled 100+ cross-tenant Microsoft 365 migrations, including the merging of multiple Microsoft 365 tenants into a single organization.I have handled thousands of email migrations from on-premises Exchange to Microsoft 365, Google Workspace to Microsoft 365, and POP/IMAP to Microsoft 365.I have performed administration tasks on thousands of Microsoft 365 tenants, from simple tasks in the Exchange Administration Center to more complex tasks using Azure Active Directory, Security and Compliance center, Microsoft Defender, Microsoft Teams, Microsoft SharePoint Online, and OneDrive.I have experience with PowerShell. This includes writing PowerShell commands and scripts to fix or perform maintenance on GoDaddy Microsoft 365 tenants, including provisioning errors.I worked tickets related to Microsoft 365 migrations and Microsoft 365 issues via Jira and ServiceNowI assist other agents on our team and other departments with resolution for complex Microsoft 365 issues.I have extensive knowledge of the Microsoft productivity suite and other Microsoft 365 products including security offerings.
