Jacob Mohr Email & Phone Number

Fort Collins, Co, Us

Broomfield, Colorado, United States

Fort Collins, Colorado, United States

- Logistics and event planning coordination with 8 Academic colleges along with 30+ other campus partners.- Cultivated Custom Visit Day that has brought over 27,000 students, guests, and parents to experience Colorado State University .- Documented standard operating procedures for CRM management for daily visit opportunities - Audited over 1,000 different Slate CRM related event builds and trained CSU campus partners to build, moderate, and conduct their events- Produce and customize Slate CRM communications for various events as larges as 1500+ students, parents, and guests.- Event customer service and 24-48 hour response time for all inquiries regarding daily visits and large scale events- Manage and implement standard operating procedures for paraphernalia (swag) for events including documentation for every event.- Oversaw $60,000 of RamCash (meals for students, parents, & guests) for various events throughout the year including documentation of budget, implantation of process, and developing best standard operating procedures. - Produce group visit opportunities that are unaffiliated with high schools such CSU Volleyball, CSU Swim Team, etc. - Develop event timelines and track accordingly through Basecamp.- Determine logistics and staffing based on program needs and assign roles to maximize staffstrengths.- Provide leadership for direction of staff, volunteers and campus partners throughout program.- Create and maintain budgets of up to $50,000 per event, negotiate contracts, act as a delegateto approve and sign event contracts where necessary, manage expenses, reconcile andauthorize invoices, and make budgetary changes as needed.- Establish and execute events and visit experiences to recruit and enroll student populations asdetermined by the university’s Courageous Strategic Transformation and the Office ofAdmissions Mission Statement. This includes making logistical and budgetary decisions.

Windsor, Colorado, United States

- Generates POs while effectively managing relationships between multiple technicians and vendors.- Finalizes the billing process by reviewing POs, total amounts, and sending out invoices to customers. - Built PO tracking system in excel spreadsheet for PO organization and management.- Dispatches technicians to HVAC sites by communicating with customers directly and effectively translating their needs to the technicians.- Manages all office incoming communication and addresses customer needs.- Problem-solve technological issues and assist team members with Excel, Fileshare, Microsoft Outlook, Google Docs, and more.- Creates standard operating procedures for detailed tasks to streamline processes and generate efficiencies within the organization.- Reliable liaison for HVAC techs: provide office supplies, PPE, and assist with any other needs they may have. - Creates professional proposals for generating new customer business.

Fort Collins, Colorado Area

- Initiates and facilitates projects around the work place, increasing productivity at work, in order to get tasks accomplished in a timely manner.- Builds relationships with surrounding businesses, being friendly to liquor representatives in order to establish professional relationships.- Multi-tasks when there are multiple projects needed to be done, balancing standard operating procedures and agenda’s to ensure projects are done properly.- Establishes and communicates internal standard operating procedures by negotiating project tactics for consistency.

Bellvue, Colorado

- Aided Assistant General Manager and Production Manager in daily tasks such as receipt tracking, document creation, and miscellaneous tasks around the office.- Coordinated vendors for Mishawaka shows.- Planned, contracted, and booked all musicians for the 2019 and 2020 Food Truck Rally. - Produced the Movies at the Mishawaka operations and event; planned movies, scheduled workers, and guided marketing for the events.- Assisted Production Manager in intern management during the summer season such as training and day of show operations. - Provided professional and friendly customer service via email, phone, and day of show communication. Learned many ticketing platforms and a logistic reservation platform to provide customers with precise information pertaining refunds, schedule changes, etc. - Sent mass communication emails pertaining to day of show information to upwards of 1000 people at a time. - Stage managed indoor shows at the SpokesBuzz lounge, tasked included: planning and advancing all technical and hospitality details, running box office, managing the bands on and off stage, and settling sums of cash at end of evening. - Provided excellent customer service to local and national touring bands by greeting, assisting on stage, providing hospitality, and creating an experience for the performers.

Fort Collins, Colorado, United States

Fort Collins Entertainment took over the Aggie Theatre in March of 2019. I acted as an intern, production manager assistant, stage manager, customer service representative, and administrative assistant. - Responded to customer service requests such as refunds, will-call, ticket placement, and all venue inquiries via phone and email. - Documented the internship and production assistant to create the position standard operation procedure.- Produced several documents for tracking and logistics, which many department schedules and information relied on. Management of those documents were imperative to the success of many departments.- Stage managed many shows including Subtronics, Dirtwire, Boregore, Tribal Seeds, Matisyahu, Maddy O' Neal, Kbong, Blunts and Blondes, EOTO, etc. - Conducted settlement with artists after reviewing contracts and terms of agreement, was comfortable transacting large sums of money. - Advanced openers and headliner musicians, ensuring that production manager and myself were on schedule and getting appropriate information pertaining to the show in a professional manner.- Contacted outside agencies to make sure information was sent appropriately to ensure success of a show.- Rented and conducted business with backline businesses upon artists request for instruments not available on premise.- Managed and scheduled intern production assistants for production manager. - Planned and produced various non-show related events at the Aggie Theatre such as Industry Insights, Bar Olympics, and rentals with production manager. - Built advance and day of show documents for production manager and engineer from details provided in long chain emails. - Organized and cleaned up the Aggie Theatre such as placing poster cases, reorganizing all closets with labeling, and detailed cleaning in various areas.

Bellvue, Colorado

- Supervised teams and assisted management to ensure operating procedures and systems are completed by staff. - Created documents and files to pertaining to companies systems by being proficient in Microsoft Excel, Word, and Google docs. - Managed confidential information from settlements and profit/loss statements appropriately to create a professional work environment for tour management, touring artists, and Mishawaka employees.- Assisted in redesigning logistic reservations spreadsheets, intern protocols, and profit/loss statements to create smoother procedures for management and employees. - Supplied excellent customer service in times of immense intensity, doing so to provide customers the ultimate experience while boosting the positive reputation of the Mishawaka. - Operated and learned Mishawaka software; proficient in TripTiva, Icontact, Ticketforce, etc.

Fort Collins, Colorado Area

When starting, catching and counting shirts at the bottom of a dryer belt was the first task asked to perform. After progressing through catching shirts, cleaning screens, reclaiming screens, and being well acquainted in all tasks around Go West, they assigned me to screen print. That started as necktags for breweries like Dogfish Head and New Belgium, which lead to me start printing on a 6-color automatic screen printing press for those very same breweries. - Directed small groups of individuals through delegation to ensure effective printing processes while delivering quality products to customers. - Operated in stressful and costly environments due to mechanical and labor-related pressures; solved problems through critical thinking and conflict resolution.- Devised operational agendas for daily production by interpreting customer’s schedules, needs, and expectations of product quality.

Bachelor’S Degree, Sociology, 3.77

Activities and Societies: Alpha Kappa Delta Honor Society Recipient Graduated in December of 2018 as a Cum Laud candidate. Minor.

Associate’S Degree, General Studies, 3.5