Jacob Gostanian Email & Phone Number

Andover, MA, US

• Writing
• Research and synthesize highly technical product information into consumable content by interviewing Product Managers, engineers, and additional Subject Matter Experts as needed, while leveraging existing.
• Author, design, and maintain numerous complex documents including but not limited to Release Notes, Online Help documentation, Configuration Guides, and Installation Guides while maintaining cross-functional.
• Capture UI requirements, error messages, and code samples that reflect TraceLink system requirements and expected results, along with exceptions management information and specific industry context (use cases).
• Conduct peer reviews and assist in further developing documentation styles and standards along with information architecture.Project Management
• Demonstrate an understanding of the Document Development Lifecycle (DDLC) and coordinate milestones as project needs evolve while also facilitating milestones in JIRA.

Greater Boston Area

Greater Boston Area

Part of a verification analysis team that ensures the compliance of global pharmaceutical regulations based on industry standardsUtilize identifier databases, perform research, consult Subject Matter Experts, and speak with employees at relevant companies to ensure that network structure accurately reflects the real world flow of dataPreform support tasks.

Udon Thani, Thailand

Worked with the local government & schools to develop sustainable programs for youth ages 11-16 that taught and cultivated life skills such as leadership and critical thinking. Developed and executed up to 5 new activities each week in up to 6 different schools, reaching a potential population of over 1000 youth.Responsible for developing and implementing.

Stoughton, MA

Manage up to 80 moving leads per-week taking them from generation to execution.In charge of Designing, Implementing and Overseeing up to 20 client moves per-week.Responsible for generating $40,000-$80,000 in moving sales per-month.Contributed between 60-70 office hours during peak moving season.

Burlington, MA

Developed inter-office communication skills through meeting and interacting with fellow employees and clients on a daily basis. In charge of allocating and budgeting company funds for office supplies and office events for up to 30 employees. Created and analyzed multiple data sets, including time tracking on client projects for 15 months of data

Andover, MA

During the summers of 2010-2012 assisted licensed Plant and Facilities employees in electrical, plumbing, and masonry work. Preformed a verity of minor building and structural maintenance work such as preparing and painting interior and exterior surfaces, carpentry construction and repairs, and instillation of vinyl, tile, and carpet floors. In summer of.

Andover, MA

Developed communication skills by meeting and interacting with business professionals Practiced analytical skills by reading different scenarios and making decisions based on the individual elements of each situation

Andover, MA

Assisted in coaching the eighth grade lacrosse team for the town of Andover. Responsible for supervising up to 25 youth lacrosse players during practices and games. Developed and implemented practice plans with the other coaches. Communicated with parents, officials, and school systems in coordinating practice/game times and locations.

Andover, MA

Led a team of scouts in a collaborative effort to construct twelve horseshoe pits which included cemented stakes, sand pits, and a three foot by four foot wooden back-board on each pitOrganized troop meetings on a weekly basis as well as supervised events such as food drives and overnight camping trips as Senior Patrol Leader